Called to get a COI Called to get a COI, the wait was 1 minutes at most. Carla assisted me and was very quick and efficient. Quick, easy and helpful 5 stars

Business Insurance Justin Oliver helped set up my business insurance. He is wonderful! Highly recommend working with him.

Nothing I had a hard time understanding how the company is operating. I don’t understand the company wasn’t able to to add the drivers names on the insurance card.

The experience from hell thanks to Ms Hayes My experience with biberk has been unimaginable.i all 100 percent disappointed and in disbelief of these services I have not been getting. My assigned adjuster missed multiple call appointments and so did her supervisor. I am in the same position besides the 1st preliminary estimate that I was in the day I crashed. 1 thing or and person has given me absolute confidence that he will continue to prioritize me. Calm courteous and professional are just a few words to describe Mr Juwan A. This guy took me from 100 where I was to 50. He's the only reason I have a bit of comfort at this point. Keep him. He represents your company as it should be. U need to get rid of Mrs Hayes ASAP. She will get yaw in some unfortunate situations . I've called over excessively. I'm a business Man and this is very unprofessional. Truck is accruing 250 a day storage. I have 4 days to get truck to actual repair location. Ask I ask is to to talk to someone that can give me guidance and some answers. Will my deductible be handled? Are you guys going to have a tow truck transport my tow truck to the repairs location? Where's the 1st check? If I rent a tow truck will my insurance cover me rental insurance wise. I need to speak to a human. Not a computer. Very very poor service from my adjuster

Dont believe positive reviews i rarely do reviews but this company and customer service is terrible. It takes weeks and multiple follow ups to get one reply and when they do reply it is useless. Don't believe there reviews as most are done by people with only 1 and 2 reviews signaling bots. Look at any other rating site they are terrible