I purchased insurance from Viber a week… I purchased insurance from biberk a week and a half ago. I got Workmen's Comp. general liability commercial auto in an umbrella policy. I'm going on six days now trying to get endorsement on my general liability so I don't lose a contract I keep getting but on the website, it says maximum three days to get your endorsements, I'm gonna lose the contract. Absolutely nobody cares. I've been transferred to God knows how many people and I'm on 37 emails back-and-forth can't get a manager on the phone. Don't waste your money go somewhere else.

Justin has been an incredible support… Justin has been an incredible support throughout my journey of securing Errors & Omissions insurance. His dedication and genuine care made what could have been a daunting process feel like a breeze. Justin took the time to understand my needs and patiently walked me through each detail, ensuring I felt confident every step of the way. His kindness, expertise, and willingness to go the extra mile truly made all the difference. I am so grateful for Justin's guidance and would wholeheartedly recommend him to anyone in need of insurance assistance. Thank you, Justin, for your kindness and exceptional service!

Customer Service I recently had the pleasure of talking with Vince. The moment I connected with him, Vince displayed an exceptional level of professionalism and expertise. He knew exactly what I needed as I, was a bit confused about what was needed. Vince's guidance me through the process and took the time to thoroughly answering my questions and addressing any concerns I had. Thanks to Vince's guidance, I was able to get it done. TNANKS Vince!!

The experience from hell thanks to Ms Hayes My experience with biberk has been unimaginable.i all 100 percent disappointed and in disbelief of these services I have not been getting. My assigned adjuster missed multiple call appointments and so did her supervisor. I am in the same position besides the 1st preliminary estimate that I was in the day I crashed. 1 thing or and person has given me absolute confidence that he will continue to prioritize me. Calm courteous and professional are just a few words to describe Mr Juwan A. This guy took me from 100 where I was to 50. He's the only reason I have a bit of comfort at this point. Keep him. He represents your company as it should be. U need to get rid of Mrs Hayes ASAP. She will get yaw in some unfortunate situations . I've called over excessively. I'm a business Man and this is very unprofessional. Truck is accruing 250 a day storage. I have 4 days to get truck to actual repair location. Ask I ask is to to talk to someone that can give me guidance and some answers. Will my deductible be handled? Are you guys going to have a tow truck transport my tow truck to the repairs location? Where's the 1st check? If I rent a tow truck will my insurance cover me rental insurance wise. I need to speak to a human. Not a computer. Very very poor service from my adjuster

This gentleman was very respectful This gentleman was very respectful. Professional straight to the point and got my situation. Handle ASAP, you guys need more employees like this. Plenty of times before and I didn't get my situation solved, but this gentleman gave me what I need.I am now a satisfied customer.Thank you