Great Customer Service! When I accidentally submitted the incorrect invoice, the customer service representative was a huge help! I had accidentally put an invoice in for the wrong date, I was charged $170, so I was reasonably confused and stressed out. After I described my problem, the woman on the phone connected me to someone else, and I explained the situation to the lovely person--I wish I got her name--and she let me know how I can email to get the credit back once I got the correct invoice. She was super sweet and bubbly, an absolute star. I did as she said and I got my $170 in credit. Great experience overall. So far I'm really happy to have Sidecar; I'd have no other way to afford therapy which I've needed for so long.

The absolute worst experience ever!!! The absolute worst experience ever with insurance...or lack thereof! Everything is a hassle. When my employer signed up it all sounded great. The first month or so was good, then my meds changed and it all went south. I have had expenses pending for months because they do not want to pay me the difference as they claimed they would if I found a cheaper price than they had set. I don't have time to call and chat and jump through hoops. Customer service is terrible.

Great Health care! Used a few times over the past year and… Used a few times over the past year and was easy to navigate the system. Nice to be able to submit EOB's online through the mobile application. A bit confused on why Chiropractors are listed as a question on the initial application. Over a decade of research has shown that their treatments are highly effective at a lower cost than M.D's and PT's for musculoskeletal complaints.

I have very positive experience with… I have very positive experience with sidecar health insurance. I found the claim processing very transparent and online. I hate sending all documents through postage but sidecar app allows everything through app. I got my claims settled within 45 days and based on the fixed benefits they provide I think this is very good policy specially when you have other primary plan with high deductible or co-pay or you don't have insurance. Thank you sidecar !

I have been with Sidecar for a year I have been with Sidecar for a year, and the first few transactions where good. However, even when you ask your provider for an itemized bill, and they say, here is your itemized bill, Sidecar won't always accept what you provide to them. I had a chiropractor I had been going to for 10 years, and they said his rate was too high, which isn't the case, his rate is pretty standard for the area. Secondly, if I switch to another provider, they will require xrays, and initial assessment, before they will provide service, which will ultimately cost more. I am skeptical of Sidecar after a year, however, I rarely visit the doctors, so if I were anyone consider Sidecar, go with a higher deductable and pay less out of pocket and pay cash for cheaper services because they won't likely give you the full amount or barely any towards your deductable. So you may as well pay a lower premium each month.