customerinTX
GBI applaud the notion of being prudent… I applaud the notion of being prudent with scarce health care dollars. However, a mistake on Sidecar's part (duplicating an existing expense when they requested additional info which I uploaded) somehow couldn't be fixed by them, leaving me on the hook for almost $1,200 of lab services that had already been paid for. After 48 minutes on the phone trying to remedy the situation, the supervisor to whom I requested a transfer stuck to his script and wished me a great rest of my day. As if. So I cancelled my household's participation that day. Reached out on social media with no response. Terribly disappointing overall. EDIT: Prompt received wouldn't allow comments to be added. Tagged Sidecar on LinkedIn and X. Have already spoken with "Member Care" and got exactly nowhere. Feels like more of the same. Disappointing and frustrating.
Victoria Gates
GBBuyer Beware I had an unfortunate experience with this company and would not use their services again. I can't go into too much detail here because of the policy of this site. Simply put I do not recommend.
Bhart
GBExcellent health insurance I self paid for my annual exam and got lab work done thru jasonhealth.com. I paid $250 for both services using SH visa card. When expense was processed, SH reimbursed $450 to my account. So, technically, I got $200 back which I can use for future expenses. Amazing health insurance and got great help from online & phone customer service agents too.
Melissa Fletcher
GBThe absolute worst experience ever!!! The absolute worst experience ever with insurance...or lack thereof! Everything is a hassle. When my employer signed up it all sounded great. The first month or so was good, then my meds changed and it all went south. I have had expenses pending for months because they do not want to pay me the difference as they claimed they would if I found a cheaper price than they had set. I don't have time to call and chat and jump through hoops. Customer service is terrible.
Jamie
GBSo far so good So far so good! I never get sick however, the first month I signed up I had an ear infection due to a cold and found a telemedicine site cheaper than the benefit amount listed on estimated care. I attached my invoices and I then received a credit towards my premium for next month. No other INS company has ever done that. Very pleasant and easy experience and I am so happy I found Side Car for my family. We pay for what we need instead of giving away our money to regular insurance companies. Thanks Side Car!