customerinTX
GBI applaud the notion of being prudent… I applaud the notion of being prudent with scarce health care dollars. However, a mistake on Sidecar's part (duplicating an existing expense when they requested additional info which I uploaded) somehow couldn't be fixed by them, leaving me on the hook for almost $1,200 of lab services that had already been paid for. After 48 minutes on the phone trying to remedy the situation, the supervisor to whom I requested a transfer stuck to his script and wished me a great rest of my day. As if. So I cancelled my household's participation that day. Reached out on social media with no response. Terribly disappointing overall. EDIT: Prompt received wouldn't allow comments to be added. Tagged Sidecar on LinkedIn and X. Have already spoken with "Member Care" and got exactly nowhere. Feels like more of the same. Disappointing and frustrating.
Loren C.
GBEasy Breezy If you're willing to work with your providers, some of whom may not fully get this concept and can actually make it more challenging for self-pay patients, then Sidecar Health is a breeze. I've not had any major issues to deal with yet, hopefully won't, but it's been the easiest process to use the Visa card, submit invoices, and track my expenses in the dashboard. Customer service and quick and so nice. Compared to what I would have been paying for "regular" health insurance, I'm definitely saving a ton. I've also seen all the doctors I prefer. I might have saved a little more going to one over another, but not significant enough to matter. So far I highly recommend Sidecar Health.
Melissa Fletcher
GBThe absolute worst experience ever!!! The absolute worst experience ever with insurance...or lack thereof! Everything is a hassle. When my employer signed up it all sounded great. The first month or so was good, then my meds changed and it all went south. I have had expenses pending for months because they do not want to pay me the difference as they claimed they would if I found a cheaper price than they had set. I don't have time to call and chat and jump through hoops. Customer service is terrible.
Sue F
GBsave yourself money. get a different kind major medical insurance Cutting out the "middle man" with big Insurance and their partnership with drug companies has been easier to navigate than I expected. The Website has been easy to use. And both the chat feature and calling the help phone number has yielded immediate assistance. So far I have cut my prescription drug costs in half by using RX gold. I pay $10 per month for the service, but it cut my costs so much that even factoring in that cost I will probably cut my out of pocket costs by 2/3 at the end of 1 year.
Bhart
GBExcellent health insurance I self paid for my annual exam and got lab work done thru jasonhealth.com. I paid $250 for both services using SH visa card. When expense was processed, SH reimbursed $450 to my account. So, technically, I got $200 back which I can use for future expenses. Amazing health insurance and got great help from online & phone customer service agents too.