So far so good So far so good! I never get sick however, the first month I signed up I had an ear infection due to a cold and found a telemedicine site cheaper than the benefit amount listed on estimated care. I attached my invoices and I then received a credit towards my premium for next month. No other INS company has ever done that. Very pleasant and easy experience and I am so happy I found Side Car for my family. We pay for what we need instead of giving away our money to regular insurance companies. Thanks Side Car!

Great Customer Service! When I accidentally submitted the incorrect invoice, the customer service representative was a huge help! I had accidentally put an invoice in for the wrong date, I was charged $170, so I was reasonably confused and stressed out. After I described my problem, the woman on the phone connected me to someone else, and I explained the situation to the lovely person--I wish I got her name--and she let me know how I can email to get the credit back once I got the correct invoice. She was super sweet and bubbly, an absolute star. I did as she said and I got my $170 in credit. Great experience overall. So far I'm really happy to have Sidecar; I'd have no other way to afford therapy which I've needed for so long.

The absolute worst experience ever!!! The absolute worst experience ever with insurance...or lack thereof! Everything is a hassle. When my employer signed up it all sounded great. The first month or so was good, then my meds changed and it all went south. I have had expenses pending for months because they do not want to pay me the difference as they claimed they would if I found a cheaper price than they had set. I don't have time to call and chat and jump through hoops. Customer service is terrible.

Great Experience! It does take quite a bit of work to obtain an itemized invoice from your service providers but once you do, Sidecar Health makes it super easy to upload your documents and they'll take care fo the rest for you. After we've submitted our documents, sometimes we're left with credits on our plan that leave us paying less which is great! And their customer service is awesome and always available!

save yourself money. get a different kind major medical insurance Cutting out the "middle man" with big Insurance and their partnership with drug companies has been easier to navigate than I expected. The Website has been easy to use. And both the chat feature and calling the help phone number has yielded immediate assistance. So far I have cut my prescription drug costs in half by using RX gold. I pay $10 per month for the service, but it cut my costs so much that even factoring in that cost I will probably cut my out of pocket costs by 2/3 at the end of 1 year.