Melissa
GBSuch a scam of a company!! Such a scam of a company!!! Do NOT to trust them when insuraning your family. Nothing that they present to you lives up to the expectactions. So hard to deal with, and such a hassle. I have paid more in preventative care than I ever should have. I should have paid nothing, and I didn't have on preventative care treatment covered. 1 Star is generous
customerinTX
GBI applaud the notion of being prudent… I applaud the notion of being prudent with scarce health care dollars. However, a mistake on Sidecar's part (duplicating an existing expense when they requested additional info which I uploaded) somehow couldn't be fixed by them, leaving me on the hook for almost $1,200 of lab services that had already been paid for. After 48 minutes on the phone trying to remedy the situation, the supervisor to whom I requested a transfer stuck to his script and wished me a great rest of my day. As if. So I cancelled my household's participation that day. Reached out on social media with no response. Terribly disappointing overall. EDIT: Prompt received wouldn't allow comments to be added. Tagged Sidecar on LinkedIn and X. Have already spoken with "Member Care" and got exactly nowhere. Feels like more of the same. Disappointing and frustrating.
Sarah Wilson
GBGreat Experience! It does take quite a bit of work to obtain an itemized invoice from your service providers but once you do, Sidecar Health makes it super easy to upload your documents and they'll take care fo the rest for you. After we've submitted our documents, sometimes we're left with credits on our plan that leave us paying less which is great! And their customer service is awesome and always available!
Jesse Frye
GBI have been with Sidecar for a year I have been with Sidecar for a year, and the first few transactions where good. However, even when you ask your provider for an itemized bill, and they say, here is your itemized bill, Sidecar won't always accept what you provide to them. I had a chiropractor I had been going to for 10 years, and they said his rate was too high, which isn't the case, his rate is pretty standard for the area. Secondly, if I switch to another provider, they will require xrays, and initial assessment, before they will provide service, which will ultimately cost more. I am skeptical of Sidecar after a year, however, I rarely visit the doctors, so if I were anyone consider Sidecar, go with a higher deductable and pay less out of pocket and pay cash for cheaper services because they won't likely give you the full amount or barely any towards your deductable. So you may as well pay a lower premium each month.
Jon
GBLove the transparency and control I've been a Sidecar Health member for 2 years now and have had a great experience. The transparency, control, and clarity for my healthcare is a breath of fresh air compared to traditional insurance. If I want to really make the most of it, I can shop around and earn money back, or I can rest easy knowing that there is no restrictive provider network to worry about.