I applaud the notion of being prudent… I applaud the notion of being prudent with scarce health care dollars. However, a mistake on Sidecar's part (duplicating an existing expense when they requested additional info which I uploaded) somehow couldn't be fixed by them, leaving me on the hook for almost $1,200 of lab services that had already been paid for. After 48 minutes on the phone trying to remedy the situation, the supervisor to whom I requested a transfer stuck to his script and wished me a great rest of my day. As if. So I cancelled my household's participation that day. Reached out on social media with no response. Terribly disappointing overall. EDIT: Prompt received wouldn't allow comments to be added. Tagged Sidecar on LinkedIn and X. Have already spoken with "Member Care" and got exactly nowhere. Feels like more of the same. Disappointing and frustrating.

Extra Work Most insurance companies that I have had will do the extra work for you, which creates peace of mind. You simply inform people of your insurance and then it's billed. I dislike the extra work that I have to do of requesting a coded bill (which most will not give you right then and there) and then remembering to submit the bill in a timely manner.

Buyer Beware I had an unfortunate experience with this company and would not use their services again. I can't go into too much detail here because of the policy of this site. Simply put I do not recommend.

The absolute worst experience ever!!! The absolute worst experience ever with insurance...or lack thereof! Everything is a hassle. When my employer signed up it all sounded great. The first month or so was good, then my meds changed and it all went south. I have had expenses pending for months because they do not want to pay me the difference as they claimed they would if I found a cheaper price than they had set. I don't have time to call and chat and jump through hoops. Customer service is terrible.

I have been with Sidecar for a year I have been with Sidecar for a year, and the first few transactions where good. However, even when you ask your provider for an itemized bill, and they say, here is your itemized bill, Sidecar won't always accept what you provide to them. I had a chiropractor I had been going to for 10 years, and they said his rate was too high, which isn't the case, his rate is pretty standard for the area. Secondly, if I switch to another provider, they will require xrays, and initial assessment, before they will provide service, which will ultimately cost more. I am skeptical of Sidecar after a year, however, I rarely visit the doctors, so if I were anyone consider Sidecar, go with a higher deductable and pay less out of pocket and pay cash for cheaper services because they won't likely give you the full amount or barely any towards your deductable. So you may as well pay a lower premium each month.