I applaud the notion of being prudent… I applaud the notion of being prudent with scarce health care dollars. However, a mistake on Sidecar's part (duplicating an existing expense when they requested additional info which I uploaded) somehow couldn't be fixed by them, leaving me on the hook for almost $1,200 of lab services that had already been paid for. After 48 minutes on the phone trying to remedy the situation, the supervisor to whom I requested a transfer stuck to his script and wished me a great rest of my day. As if. So I cancelled my household's participation that day. Reached out on social media with no response. Terribly disappointing overall. EDIT: Prompt received wouldn't allow comments to be added. Tagged Sidecar on LinkedIn and X. Have already spoken with "Member Care" and got exactly nowhere. Feels like more of the same. Disappointing and frustrating.

Sidecar is Great! Sidecar has been an amazing way to manage my healthcare costs. As a generally healthy person, I enjoy low premiums and a comfort of knowing I’m covered for routine annual wellness, along with anything unusual that might arise. I have just renewed for a third year. Highly recommend!

Way better than my employer given plan Highly recommend this company! I have had insurance with leading commercial companies and though it was employer paid, it was and HMO with high deductible. I went part time, 24 hours a week and become ineligible. I also run my own business and came upon Sidecar while searching for an answer. The marketplace options were absurd for what they offered. I am so glad I lost my other coverage, this is so much better!

Great Customer Service! When I accidentally submitted the incorrect invoice, the customer service representative was a huge help! I had accidentally put an invoice in for the wrong date, I was charged $170, so I was reasonably confused and stressed out. After I described my problem, the woman on the phone connected me to someone else, and I explained the situation to the lovely person--I wish I got her name--and she let me know how I can email to get the credit back once I got the correct invoice. She was super sweet and bubbly, an absolute star. I did as she said and I got my $170 in credit. Great experience overall. So far I'm really happy to have Sidecar; I'd have no other way to afford therapy which I've needed for so long.

Extra Work Most insurance companies that I have had will do the extra work for you, which creates peace of mind. You simply inform people of your insurance and then it's billed. I dislike the extra work that I have to do of requesting a coded bill (which most will not give you right then and there) and then remembering to submit the bill in a timely manner.