Zachary Hollis
GBSidecar Health works the way I want my… Sidecar Health works the way I want my insurance to work. I feel empowered to get the healthcare services I need without having a traditional insurance company act as a gatekeeper. And then Sidecar offsets some (or even all!) of the cost! Recently I got a shoulder and a knee MRI and then took them to the orthopedist to review. I got all the info I needed in a single orthopedic session. Traditional insurance would have had me go to the orthopedist, THEN get the MRIs, THEN back to the insurance!
Mandar
GBI have very positive experience with… I have very positive experience with sidecar health insurance. I found the claim processing very transparent and online. I hate sending all documents through postage but sidecar app allows everything through app. I got my claims settled within 45 days and based on the fixed benefits they provide I think this is very good policy specially when you have other primary plan with high deductible or co-pay or you don't have insurance. Thank you sidecar !
Sarah Wilson
GBGreat Experience! It does take quite a bit of work to obtain an itemized invoice from your service providers but once you do, Sidecar Health makes it super easy to upload your documents and they'll take care fo the rest for you. After we've submitted our documents, sometimes we're left with credits on our plan that leave us paying less which is great! And their customer service is awesome and always available!
customerinTX
GBI applaud the notion of being prudent… I applaud the notion of being prudent with scarce health care dollars. However, a mistake on Sidecar's part (duplicating an existing expense when they requested additional info which I uploaded) somehow couldn't be fixed by them, leaving me on the hook for almost $1,200 of lab services that had already been paid for. After 48 minutes on the phone trying to remedy the situation, the supervisor to whom I requested a transfer stuck to his script and wished me a great rest of my day. As if. So I cancelled my household's participation that day. Reached out on social media with no response. Terribly disappointing overall. EDIT: Prompt received wouldn't allow comments to be added. Tagged Sidecar on LinkedIn and X. Have already spoken with "Member Care" and got exactly nowhere. Feels like more of the same. Disappointing and frustrating.
Jamie
GBSo far so good So far so good! I never get sick however, the first month I signed up I had an ear infection due to a cold and found a telemedicine site cheaper than the benefit amount listed on estimated care. I attached my invoices and I then received a credit towards my premium for next month. No other INS company has ever done that. Very pleasant and easy experience and I am so happy I found Side Car for my family. We pay for what we need instead of giving away our money to regular insurance companies. Thanks Side Car!