Grateful! Unfortunately, I was unable to go on my scheduled trip. Fortunately, I had purchased an insurance upgrade from Travel Insured International. The process of filing a claim in my disappointment was very easy, and I was extremely grateful for that. Everything was done online and in an expedited manner. I was so thankful for their assistance.

Good news is no claims were required Good news is no claims were required, so no star for claims experience. Process to obtain (e.g. website, documentation, etc.) was very easy and I think policy is good value for money. I would never travel internationally without travel insurance these days.

Our claim took way too many months Our claim took way too many months to finalize. Sometimes documents weren’t received and no one told me I had to figure out that too much time went by and call in myself wondering why things weren’t progressing. I was continuously sent the same emails requesting the same things I had already sent in. One person who is helping me quit working for the company and no one followed up I had no idea thinking they were working on the case till I called in. It was one thing after the other that delayed it for way too long. In the end, the expenses were paid, but I don’t know that I would choose this company again

When I talked live to a representative… When I talked live to a representative she was very helpful and explained what I needed to know. I had tried online to enter my Travel dates and places and could not do it. I was informed I did not need to do that unless I added extras to the policy I had purchased.

Good to have in your back pocket I have had Travel Insured International for several years, but fortunately have never had to use them for a claim. Their annual policy is a good value.