JuliAnne Jonker
GBOur claim took way too many months Our claim took way too many months to finalize. Sometimes documents weren’t received and no one told me I had to figure out that too much time went by and call in myself wondering why things weren’t progressing. I was continuously sent the same emails requesting the same things I had already sent in. One person who is helping me quit working for the company and no one followed up I had no idea thinking they were working on the case till I called in. It was one thing after the other that delayed it for way too long. In the end, the expenses were paid, but I don’t know that I would choose this company again
Camikea
GBHaving travel to insurance is…reassuring Having travel to insurance is important, since we never know what might happen in life that can delay/postpone our plans. I was fortunate enough that I did not have to use the travel insurance but happy that I had it.
Mary ann
GBWhen I talked live to a representative… When I talked live to a representative she was very helpful and explained what I needed to know. I had tried online to enter my Travel dates and places and could not do it. I was informed I did not need to do that unless I added extras to the policy I had purchased.
Audrey Burke
GBConsistent part of my travel planning… Consistent part of my travel planning experience. I have used travel insured and recommended to friends for over 20 years of travels. Great plans and flexible options.
Rosemarie
GBHighly Recommend Travel Insured has been awesome to work with. In 2 instances, I received what I needed quickly and accurately. First, I needed an embassy letter for travel to New Caledonia stating that my policy covered cruises and Covid. I had the letter emailed to me quickly when I requested it. Second, I unfortunately required an ambulance ride and ER treatment when traveling. After submitting my documentation, I quickly received a reimbursement for my out-of-pocket expenses.