Illness on a cruise ship From the moment my husband became ill on our trip and Travel Insured International was called they were outstanding. They walked me thru getting the care he needed and my peace of mind. The agents were in constant communication with me as we returned to the US and he was hospitalized in Miami. They made all arrangements for our return to Texas and I didn’t have to worry about anything. I can’t say enough about the assistance we received. I’ve recommended this company to multiple friends and family and know several who have entrusted their travel with Travel Insured International. Thank you for everything!

Good news is no claims were required Good news is no claims were required, so no star for claims experience. Process to obtain (e.g. website, documentation, etc.) was very easy and I think policy is good value for money. I would never travel internationally without travel insurance these days.

Excessive Information Requested I needed to cancel a multi-flight international travel I had insured with Travel Insured as my Mother was dying.Thankfully several airlines gave me flight credits. When I submitted a claim for the segments that I was unable to receive a refund/flight credit, Travel Insured requested more information than was, IMO, needed to validate my claim. Some was invasive of privacy and insensitive (e.g., name of the Executor of my Mother’s estate, statement from my mothers doctor confirming she was dying when I canceled my flights … even though I had dubmitted her death certificate). After expressing my dissatisfaction with a representative, my claim was ultimately accepted and payment was received.

Highly Recommend Travel Insured has been awesome to work with. In 2 instances, I received what I needed quickly and accurately. First, I needed an embassy letter for travel to New Caledonia stating that my policy covered cruises and Covid. I had the letter emailed to me quickly when I requested it. Second, I unfortunately required an ambulance ride and ER treatment when traveling. After submitting my documentation, I quickly received a reimbursement for my out-of-pocket expenses.

Easy to use While we haven’t had to make any claims, information and sign up was clear and simple- giving piece of mind