Good news is no claims were required Good news is no claims were required, so no star for claims experience. Process to obtain (e.g. website, documentation, etc.) was very easy and I think policy is good value for money. I would never travel internationally without travel insurance these days.

Excessive Information Requested I needed to cancel a multi-flight international travel I had insured with Travel Insured as my Mother was dying.Thankfully several airlines gave me flight credits. When I submitted a claim for the segments that I was unable to receive a refund/flight credit, Travel Insured requested more information than was, IMO, needed to validate my claim. Some was invasive of privacy and insensitive (e.g., name of the Executor of my Mother’s estate, statement from my mothers doctor confirming she was dying when I canceled my flights … even though I had dubmitted her death certificate). After expressing my dissatisfaction with a representative, my claim was ultimately accepted and payment was received.

Grateful! Unfortunately, I was unable to go on my scheduled trip. Fortunately, I had purchased an insurance upgrade from Travel Insured International. The process of filing a claim in my disappointment was very easy, and I was extremely grateful for that. Everything was done online and in an expedited manner. I was so thankful for their assistance.

Highly Recommend Travel Insured has been awesome to work with. In 2 instances, I received what I needed quickly and accurately. First, I needed an embassy letter for travel to New Caledonia stating that my policy covered cruises and Covid. I had the letter emailed to me quickly when I requested it. Second, I unfortunately required an ambulance ride and ER treatment when traveling. After submitting my documentation, I quickly received a reimbursement for my out-of-pocket expenses.

JUST SAY NO JUST SAY NO. It has had "technical difficulties" online ever since we got the plan.