Highly Recommended Simple. Reliable. Efficient. Responsive. Been with them for 2 years now. I just love the no fuss experience. I added just my daughter for a new subscription policy. They gifted me $20 voucher

The claim was approved after appeal I had an accident with my motorcycle, and first Safetywing rejected my claim because I could not prove I was wearing a helmet. They kept asking for a rescue report that did not exist. This caused me much anxiety and stress. Even sending a picture of my damaged helmet did not help. But then on appeal the decision was overturned, and I received the money for the claim a couple of days later. I must confess I did not expect them to overturn the decision, and I was very surprised the claim was approved. This restores some of my faith in Safetywing, and I will probably use them again on my next travel.

Not the worst, not the best It's a bit complicated to submit claims, and the direct billing is not guaranteed. Had to pay for a surgery since they couldn't do the direct billing and that wasn't the best experience. The reimbursement will come, but you can't count on that money.

Review change I am always happy to change my stance based on how organisations respond. I did not have a great experience with an approval, however I have been impressed with the seriousness of how the org responded to my complaint. Mistakes are made, sometimes the response to a mistake makes a bigger impact on long term relationships. I appreciate how you have dealt with this.

Great travel insurance run by real people I used my travel insurance benefit while in the US and it was a straightforward process that minimized the stress in a difficult situation. The team at SafetyWing is also great at connecting with other like-minded travelers and everyone I've ever interacted with has been friendly, helpful, and passionate about what they do.