We love Safety Wing I travel basically year-round and it really feels good to know that I'm covered if/when things go wrong. It was incredibly easy to sign up, to claim and to keep assured from this amazing company.

Review change I am always happy to change my stance based on how organisations respond. I did not have a great experience with an approval, however I have been impressed with the seriousness of how the org responded to my complaint. Mistakes are made, sometimes the response to a mistake makes a bigger impact on long term relationships. I appreciate how you have dealt with this.

The claim was approved after appeal I had an accident with my motorcycle, and first Safetywing rejected my claim because I could not prove I was wearing a helmet. They kept asking for a rescue report that did not exist. This caused me much anxiety and stress. Even sending a picture of my damaged helmet did not help. But then on appeal the decision was overturned, and I received the money for the claim a couple of days later. I must confess I did not expect them to overturn the decision, and I was very surprised the claim was approved. This restores some of my faith in Safetywing, and I will probably use them again on my next travel.

not recommended They are again unprofessional when it comes to evaluating your claim. I have an eye inflection, which needs to remove the infected cyst. All the documents are submitted. Instead, they said this is for correction-eyesight-related surgery. I am stunned by their manner of evaluating medical claims. not recommended.

Great until you need to make a claim Everything is great until you need to make a claim. Claims are done in a different, clunkier platform, and take months to be processed. I made a claim but forgot to add the document for one of the expenses, instead of asking for it they simply closed it and didn't pay the total amount. I tried making an appeal explaining what happened and they simply rejected it saying it was a duplicate claim. Tried adding additional documents to the original claim and I got no feedback. Still trying to get paid after 3 months.