The claim was approved after appeal I had an accident with my motorcycle, and first Safetywing rejected my claim because I could not prove I was wearing a helmet. They kept asking for a rescue report that did not exist. This caused me much anxiety and stress. Even sending a picture of my damaged helmet did not help. But then on appeal the decision was overturned, and I received the money for the claim a couple of days later. I must confess I did not expect them to overturn the decision, and I was very surprised the claim was approved. This restores some of my faith in Safetywing, and I will probably use them again on my next travel.

Camelia Was Super Helpful and Super Clear! Camelia was super helpful and super clear. I asked to break down specific answers so I could get clear, and she did so wonderfully. ALL customer service should be so great. Seriously.

I always have a good experience using… I always have a good experience using Safety Wing. However, there has been a slight delay with the processing of claim because of their system but it has been sorted. Customer representative are very accommodating and fast, shout out to Ronie for being so helpful all throughout the process! Appreciate the team always!

We love Safety Wing I travel basically year-round and it really feels good to know that I'm covered if/when things go wrong. It was incredibly easy to sign up, to claim and to keep assured from this amazing company.

BEWARE !!! BEWARE !!! Don't fall for their electronics lost luggage or electronics theft policies/ add-ons. They are misleading and in turn very bureaucratic. Making it near impossible with many hoops to jump through to lodge a claim. Be very careful, I would hope that the health benefits would outweigh their options of add-ons. I think it's fair to suggest the add-ons are a scam. I would recommend other travel insurance options and from your own country of residence. Not a global conglomerate. Unfortunately, my choice to use Safety Wing was influenced by a YouTube video that was sponsored. It all seemed great. I acknowledge my poor judgement. Please don't be fooled. Hope this review helps.