EA
NOThe claim was approved after appeal I had an accident with my motorcycle, and first Safetywing rejected my claim because I could not prove I was wearing a helmet. They kept asking for a rescue report that did not exist. This caused me much anxiety and stress. Even sending a picture of my damaged helmet did not help. But then on appeal the decision was overturned, and I received the money for the claim a couple of days later. I must confess I did not expect them to overturn the decision, and I was very surprised the claim was approved. This restores some of my faith in Safetywing, and I will probably use them again on my next travel.
Roger S.
GBCoverage verified The true measure of insurance is what happens when you make a claim. My wife had an injury when she fell while skiing in Japan. Filing the claim was easy. Two months later we received a check for our total medical bills minus the $250 deductible. This was the third time we purchased a Safetywing policy and we will continue to use them for every international trip we take. ------------------------------------------------------ PS: I had an issue with my bank when I tried to deposit the check from Safetywing, which was resolved.
JJ
JOnot recommended They are again unprofessional when it comes to evaluating your claim. I have an eye inflection, which needs to remove the infected cyst. All the documents are submitted. Instead, they said this is for correction-eyesight-related surgery. I am stunned by their manner of evaluating medical claims. not recommended.
Henrique Lobato Zago
BRNot the worst, not the best It's a bit complicated to submit claims, and the direct billing is not guaranteed. Had to pay for a surgery since they couldn't do the direct billing and that wasn't the best experience. The reimbursement will come, but you can't count on that money.
Andrea Cabrera Solano
KRThey don’t cover your medical expenses They don’t cover your medical expenses. Only if you pay 250$ they will asume the costs from that amount. I made a claim during my trip in Vietnam and never received the money from the insurance. So, in my opinion it’s basically a scam.