Best travel insurance you can get I've been insured with SW for over 4 years now while traveling around the world. The customer service is always willing to answer every question (even the irrelevant ones :D) and they're very fast! Together with the new complaint approval system, it's suddenly a joy to deal with my insurance! certainly never expected that.

Not the worst, not the best It's a bit complicated to submit claims, and the direct billing is not guaranteed. Had to pay for a surgery since they couldn't do the direct billing and that wasn't the best experience. The reimbursement will come, but you can't count on that money.

not recommended They are again unprofessional when it comes to evaluating your claim. I have an eye inflection, which needs to remove the infected cyst. All the documents are submitted. Instead, they said this is for correction-eyesight-related surgery. I am stunned by their manner of evaluating medical claims. not recommended.

My experience with SafetyWing has been not great My experience with SafetyWing has unfortunately eroded the trust I initially had in their services. I submitted a medical claim (Claim ID CINV10012966) on February 16, 2024, and have been left without any updates or reimbursement for over two months now. Despite reaching out multiple times, the lack of communication and transparency is unacceptable and not in line with the professional standards expected from a reputed insurance provider. Claims are not just numbers; they are people's wellbeing and peace of mind. As customers, we enter into an agreement with SafetyWing with the expectation of support when needed. The prolonged silence and inaction on my claim is a serious concern and reflects poorly on SafetyWing's commitment to its clients.

Amazingly fast and prompt service Had to visit a hospital while in Thailand. Put in a claim at 16:58 and at 17:03 it got accepted. The money was is in my account by the next day. Couldn’t have hoped for a better process. Wasn’t even asked to write a review but felt it was due.