Not the worst, not the best It's a bit complicated to submit claims, and the direct billing is not guaranteed. Had to pay for a surgery since they couldn't do the direct billing and that wasn't the best experience. The reimbursement will come, but you can't count on that money.

Amazing customer support and very good coverage for digital nomads. The customer support is simply the best. The claims process is also quite alright. They handle it thru a 3rd party partner - WorldTrips - so the clunkiness is not SafetyWing's issue, but as far as I know since November 2023 already SafetyWing handle everything themselves, and it's much easier and faster to claim and receive a refund. Would definitely recommend. Been using them for almost a year of traveling thru South America, had a couple of situations where I needed medical attention from a doctor and all expenses, for about a $1000 combined, were refunded without an issue.

Best Help While Traveling! One adult can have up to two 10 year old kids or younger on the plan. This makes it great for families! Since I have a 3 year old, this is perfect for me!

They don’t cover your medical expenses They don’t cover your medical expenses. Only if you pay 250$ they will asume the costs from that amount. I made a claim during my trip in Vietnam and never received the money from the insurance. So, in my opinion it’s basically a scam.

Great travel insurance run by real people I used my travel insurance benefit while in the US and it was a straightforward process that minimized the stress in a difficult situation. The team at SafetyWing is also great at connecting with other like-minded travelers and everyone I've ever interacted with has been friendly, helpful, and passionate about what they do.