My experience today was above greatness, to be honest. It took some of the worry and strain of the financial burden off my mind. My experience today with the representative Lucy was superbly breath taken. I can honestly say that she has made my choice with being with Drive smart satisfactory to say the least. It's great to know that your backed by people like her that cares for there client's. It goes without saying that the custumer relation has always bin one of Communication,and transparency. That speaks volume for me with my decision and relationship with Drive Smart. Thank you again Lucy for your assistance and caring soul. Drive Smart is blessed to have employees like yourself on there team. Sincerely: Benoit Xavier a happy Drive smart customer.

I had a bad experience with another… I had a bad experience with another customer representative and was convinced to end my policy, but with great concern and consideration, Ms. Lucy showed great customer service, skills and awesome communication. Because of her I remained a customer!!! There should be a Ms. Lucy on every phone call. Thank you so much for a great experience.

Rude Rude. Demanding information I don't think they need before they'd let me cancel. Why do you need a copy of my current coverage? If someone wants to cancel then just do it.

Ashley and Alex were great Alex and Ashley explained how the policy worked and what was going to happen very well and that’s not very common from places calling for this.

Legalize Scammers If I were you, I would not trust this company. I just called because I bought extended warranty and I canceled it within the first 30 days and they told me it could take six months before I get a refund because they can do what they want to do with my money and they can pay me when they want to pay me and they can offer me another plan if I want, but basically they can refund me when they want to. do not trust these people. I am so tired of businesses getting away with scamming consumers. I’m freaking sick and tired of it.