Toni Hurt
GBI was so upset with the company Line 5… I was so upset with the company Line 5 whom I had been dealing with since Dec. Then I called Frontier and spoke with Glen he was so helpful and knowledgeable about my issue. I hung up feeling better than when I called in
Angela Whiteside
GBI had a bad experience with another… I had a bad experience with another customer representative and was convinced to end my policy, but with great concern and consideration, Ms. Lucy showed great customer service, skills and awesome communication. Because of her I remained a customer!!! There should be a Ms. Lucy on every phone call. Thank you so much for a great experience.
Zack Gray
GBRude Rude. Demanding information I don't think they need before they'd let me cancel. Why do you need a copy of my current coverage? If someone wants to cancel then just do it.
Nancy Silva
GBThe gentleman was kind The gentleman was kind , reassuring and answered my questions with ease. Made me feel a lot better about going forward with the policy. Going to be taking my policy to my garage and having them take a look at it and see if they honor it. Thank you so much for the pleasant phone call.
james b
GBEasy SETUP Process Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren't covered by ENDURANCE, and this agency was upfront so there are no surprises. They're not expensive so haggling wasn't necessary. They also give you an incentive to join them.