Vickie Garcia
GBUnsatisfied loyal customer What an awful experience with DriveSmart extended warranty! My 2018 Dodge Ram needed a new motor in it. Filed a claim and lo and behold my claim got denied due to a “manufacturer tsb-star” I work at a dealership and this was the first time a warranty did not cover such things. I called the Mopar and Ram corporation and was told by them that my vehicle with my VIN had no such recalls. Long story short my extended warranty took money faithfully from me and when I needed them the most they failed me. I had them for a few years. And I refuse for them to take one more payment from me!
Andrea Berry
GBMy Experience with Drive Smart Today I spoke to Valerie was my representative today. She was very friendly and helped me set up my paper work. She explained where to sign and helped me get started. I enjoyed speaking with her. And wanted to thank her for all the help.
Cheveyo Bingham
GBAshley and Alex were great Alex and Ashley explained how the policy worked and what was going to happen very well and that’s not very common from places calling for this.
james b
GBEasy SETUP Process Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren't covered by ENDURANCE, and this agency was upfront so there are no surprises. They're not expensive so haggling wasn't necessary. They also give you an incentive to join them.
Nancy Silva
GBThe gentleman was kind The gentleman was kind , reassuring and answered my questions with ease. Made me feel a lot better about going forward with the policy. Going to be taking my policy to my garage and having them take a look at it and see if they honor it. Thank you so much for the pleasant phone call.