Ashley and Alex were great Alex and Ashley explained how the policy worked and what was going to happen very well and that’s not very common from places calling for this.

My experience today was above greatness, to be honest. It took some of the worry and strain of the financial burden off my mind. My experience today with the representative Lucy was superbly breath taken. I can honestly say that she has made my choice with being with Drive smart satisfactory to say the least. It's great to know that your backed by people like her that cares for there client's. It goes without saying that the custumer relation has always bin one of Communication,and transparency. That speaks volume for me with my decision and relationship with Drive Smart. Thank you again Lucy for your assistance and caring soul. Drive Smart is blessed to have employees like yourself on there team. Sincerely: Benoit Xavier a happy Drive smart customer.

The gentleman was kind The gentleman was kind , reassuring and answered my questions with ease. Made me feel a lot better about going forward with the policy. Going to be taking my policy to my garage and having them take a look at it and see if they honor it. Thank you so much for the pleasant phone call.

Misrepresentation Hi company, I just joined this company and had questions about my policy booklet why they both didn’t come at the same time and I talked to the customer representative and she got smart with me and she said I don’t know I don’t work for the post office but what very rude thing to say, but I was being polite and I talked to another lady who told me she would have a supervisor call me and have an apology for me and never did so. She lied to me, then the next day I called again and talked to another customer service representative and he asked me what the problem was. I told him politely it was none of his business because I didn’t want to go through this again and explain what was wrong and he just hung up on me. What kind of business does this? They do this to another lady and she was going, another guy representative call me never what kind of business is this? You tell me if you can trust this, but I don’t and I wanna cancel my policy, but they won’t get me in touch with someone who will do it so I just cancel out my credit cards payment to solve the issue that way , publish seriously

These guys were great on the phone and… These guys were great on the phone and to be able to help me with my payment very highly recommend everyone to be able to just to talk with these people thank you so much even made my day turn into a very good day