Lucy was absolutely wonderful Lucy was absolutely wonderful! She made you feel like you were family and had your best interests at heart. The whole experience was painless. I would recommend this company to anyone. Thank you so much 💓

Misrepresentation Hi company, I just joined this company and had questions about my policy booklet why they both didn’t come at the same time and I talked to the customer representative and she got smart with me and she said I don’t know I don’t work for the post office but what very rude thing to say, but I was being polite and I talked to another lady who told me she would have a supervisor call me and have an apology for me and never did so. She lied to me, then the next day I called again and talked to another customer service representative and he asked me what the problem was. I told him politely it was none of his business because I didn’t want to go through this again and explain what was wrong and he just hung up on me. What kind of business does this? They do this to another lady and she was going, another guy representative call me never what kind of business is this? You tell me if you can trust this, but I don’t and I wanna cancel my policy, but they won’t get me in touch with someone who will do it so I just cancel out my credit cards payment to solve the issue that way , publish seriously

SCAM SCAM, SCAM!! I wish I could leave no stars!! Company went bankrupt and no one has answers to why I will not receive my refund … just oh sorry … I know punctuation is not correct but I am just upset I am out my 2510 and now have no vehicle bc I can not afford the 1000 out of it will cost to fix my water pump!

I had a bad experience with another… I had a bad experience with another customer representative and was convinced to end my policy, but with great concern and consideration, Ms. Lucy showed great customer service, skills and awesome communication. Because of her I remained a customer!!! There should be a Ms. Lucy on every phone call. Thank you so much for a great experience.

Unsatisfied loyal customer What an awful experience with DriveSmart extended warranty! My 2018 Dodge Ram needed a new motor in it. Filed a claim and lo and behold my claim got denied due to a “manufacturer tsb-star” I work at a dealership and this was the first time a warranty did not cover such things. I called the Mopar and Ram corporation and was told by them that my vehicle with my VIN had no such recalls. Long story short my extended warranty took money faithfully from me and when I needed them the most they failed me. I had them for a few years. And I refuse for them to take one more payment from me!