Lucy was great and awesome.Best person… Lucy was great and awesome.Best person on the team appreciate her help.

Rude Rude. Demanding information I don't think they need before they'd let me cancel. Why do you need a copy of my current coverage? If someone wants to cancel then just do it.

Unsatisfied loyal customer What an awful experience with DriveSmart extended warranty! My 2018 Dodge Ram needed a new motor in it. Filed a claim and lo and behold my claim got denied due to a “manufacturer tsb-star” I work at a dealership and this was the first time a warranty did not cover such things. I called the Mopar and Ram corporation and was told by them that my vehicle with my VIN had no such recalls. Long story short my extended warranty took money faithfully from me and when I needed them the most they failed me. I had them for a few years. And I refuse for them to take one more payment from me!

Legalize Scammers If I were you, I would not trust this company. I just called because I bought extended warranty and I canceled it within the first 30 days and they told me it could take six months before I get a refund because they can do what they want to do with my money and they can pay me when they want to pay me and they can offer me another plan if I want, but basically they can refund me when they want to. do not trust these people. I am so tired of businesses getting away with scamming consumers. I’m freaking sick and tired of it.

SCAM SCAM, SCAM!! I wish I could leave no stars!! Company went bankrupt and no one has answers to why I will not receive my refund … just oh sorry … I know punctuation is not correct but I am just upset I am out my 2510 and now have no vehicle bc I can not afford the 1000 out of it will cost to fix my water pump!