I had a bad experience with another… I had a bad experience with another customer representative and was convinced to end my policy, but with great concern and consideration, Ms. Lucy showed great customer service, skills and awesome communication. Because of her I remained a customer!!! There should be a Ms. Lucy on every phone call. Thank you so much for a great experience.

My experience today was above greatness, to be honest. It took some of the worry and strain of the financial burden off my mind. My experience today with the representative Lucy was superbly breath taken. I can honestly say that she has made my choice with being with Drive smart satisfactory to say the least. It's great to know that your backed by people like her that cares for there client's. It goes without saying that the custumer relation has always bin one of Communication,and transparency. That speaks volume for me with my decision and relationship with Drive Smart. Thank you again Lucy for your assistance and caring soul. Drive Smart is blessed to have employees like yourself on there team. Sincerely: Benoit Xavier a happy Drive smart customer.

The gentleman was kind The gentleman was kind , reassuring and answered my questions with ease. Made me feel a lot better about going forward with the policy. Going to be taking my policy to my garage and having them take a look at it and see if they honor it. Thank you so much for the pleasant phone call.

Lied to me at least 3 times to get my… Lied to me at least 3 times to get my business. I cancelled due to their lies. Now they are dragging their feet to issue my promised full refund.

Easy SETUP Process Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren't covered by ENDURANCE, and this agency was upfront so there are no surprises. They're not expensive so haggling wasn't necessary. They also give you an incentive to join them.