Hey my experience with smart drive I… Hey my experience with smart drive I was amazed by Mrs Lucy. She is a good representation on sale she is a amazing spirit She was great and if I have a problem I would surely ask for her services again if I have a problems I would ask for her keep up the great work

Lucy was absolutely wonderful Lucy was absolutely wonderful! She made you feel like you were family and had your best interests at heart. The whole experience was painless. I would recommend this company to anyone. Thank you so much 💓

Ashley and Alex were great Alex and Ashley explained how the policy worked and what was going to happen very well and that’s not very common from places calling for this.

I would give DriveSmart ZERO Stars if I… I would give DriveSmart ZERO Stars if I could. I recieved a cold call offering me a vehicle warranty. I was told I have 30 days to cancel the policy with no cost to me. I cancelled 4 days later after having received a contract -- which I had to call Customer Service for -- there was no contract included in the information/welcome packet I received. In addition the coverage that was offered in the contract was different than the coverage offered to me on the sales call. When I called to cancel, I was told -- "no problem, you will receive your refund with-in 10 business days." When I did receive refund to my credit card it was piece-meal -- not the total amount. $600 dollars one day, $1200 dollars one day and $700 another day. So far, I have received $2500 of the $4066 that was initally charged. I called this morning and was told I will receive the remaining $1566 piece-meal as well. This is NOT what was promised. I was promised FULL refund in 10 business days.

SCAM SCAM, SCAM!! I wish I could leave no stars!! Company went bankrupt and no one has answers to why I will not receive my refund … just oh sorry … I know punctuation is not correct but I am just upset I am out my 2510 and now have no vehicle bc I can not afford the 1000 out of it will cost to fix my water pump!