I’ve purchased your travel insurance… I’ve purchased your travel insurance previously, and was pleased.

Would give zero stars if I could Would give zero stars if I could! Had a trip to Norway planned and couldn’t make it due to a sudden illness. Submitted all the necessary paperwork (also used AIG insurance for the hotels and Generali to cover the flights). This was in January. It is now almost May and out of the two flight claims I made, Generali has paid HALF of my cheapest claim and has closed the other, more expensive claim with no explanation as to why. I spent a total of over $1200 on these flights and have only received back $172 from Generali!! And I might add that I spent over $1000 on the hotel rooms insured through AIG and was paid back in full in less than a month FOR THE SAME TRIP with my insurance through AIG. Generali is a complete scam! Do yourself a favor and use AIG not Generali!! Also take note of how you CANNOT leave a review for Generali on their website! Tried to find where I could leave an honest review and couldn’t find it so they have a glowing 4.8 star rating while being a scam.

The ease of purchase The ease of purchase. Still have not received an email confirming the purchase.

I have not received the printed copy of… I have not received the printed copy of my plan as requested. Please send immediately.

The website is definitely user friendly… The website is definitely user friendly and intelligible, which made the purchase of the right policy quite easy.