I’ve purchased your travel insurance… I’ve purchased your travel insurance previously, and was pleased.

I've used Generali Travel Insurance in South America and Japan I've used Generali Travel Insurance in the past. I like the website purchase as it is straightforward and displays 3 options with clear coverage. It only asked a few questions to filter the individual to the right product.

First Time to Use a Trip Insurance Policy My husband and I purchased trip insurance for a trip to Ecuador and the Galapagos Islands. Ten days before our departure, my husband was diagnosed with a medical condition that made traveling impossible. We submitted all the required paperwork and waited. Honestly, we expected to have to fight to have the policy pay for our non-refundable trip expenses. Two weeks later, we have received an email saying or claim was accepted. We are so relieved. Highly recommend!

Generali did NOT cover what I… Generali did NOT cover what I understood them to cover. It took a great deal of time to find out how to talk with a live person and not a robot. They were NOT responsive in my requests to get help. I do NOT recommend this company for travel insurance.

One month processing I bought Generali insurance offered through flight network... I have a month tomorrow since I submit a claim and nothing happened.Years ago I had a claim with other insurer and they processed in less than a week directly PayPal...well day 31 they processed more likely due to this review.