If I could give zero stars I would If I could give zero stars I would. I think the people (or bots) giving higher stars have not had to make a claim. I was diagnosed with AML and will be hospitalized for a month to receive a stem cell transplant and needed to cancel my trip. I have uploaded all the documentation they requested. I have not been able to talk to an actual person. I have tried 4 different phone numbers and sent emails to the suggested address only to get automated responsed. This company is a complete scam!

I’ve purchased your travel insurance… I’ve purchased your travel insurance previously, and was pleased.

It seemed almost too simple It seemed almost too simple. Your price is better than others and the online application was very straightforward.

Would give zero stars if I could Would give zero stars if I could! Had a trip to Norway planned and couldn’t make it due to a sudden illness. Submitted all the necessary paperwork (also used AIG insurance for the hotels and Generali to cover the flights). This was in January. It is now almost May and out of the two flight claims I made, Generali has paid HALF of my cheapest claim and has closed the other, more expensive claim with no explanation as to why. I spent a total of over $1200 on these flights and have only received back $172 from Generali!! And I might add that I spent over $1000 on the hotel rooms insured through AIG and was paid back in full in less than a month FOR THE SAME TRIP with my insurance through AIG. Generali is a complete scam! Do yourself a favor and use AIG not Generali!! Also take note of how you CANNOT leave a review for Generali on their website! Tried to find where I could leave an honest review and couldn’t find it so they have a glowing 4.8 star rating while being a scam.

I have not received the printed copy of… I have not received the printed copy of my plan as requested. Please send immediately.