"My acceptance of a licensed Health Care advocate" I called the Florida Health Department to find out about traveling restrictions during covid-19. A nice young lady answered the call and told me what she could possibly help me with. She was a Healthcare Advocate and asked me about my health insurance. in accepting her help I was informed of many things I did not know about and for my health insurance. She was patient, very knowledgeable, kind, considerate and helpful. I'm very grateful I accepted her help!

I'm giving this review because I have… I'm giving this review because I have called my so called agent Christy Bush numerous times and left messages for her to call me back with no success. I'm tired of this crap. Been going on for month or more. Y'all deal with her.

I had the same broker Ralph Moyse for… I had the same broker Ralph Moyse for myself and another member of my family and twice he’s been very helpful, patiently explaining and answering all of my questions and clarifying all of them if needed. In addition he gave clear options to make easy to choose the right plan for us.

Unable to qualify for eye exam, after two years under Humana! I was very frustrated with a problem we had, and called Medicare realizing that the plan we hard was no longer working for us. I was surprised to find out that we could change plans, mid year. The plan we had, we had for five years. Our agent Amy Nash, did a phenomenal job checking doctors and specialists for us. As it turns out, we only have to change dentists, podiatrists, and respiratory. We get to keep our PCP, dermatologist,Eye doctor, and durable medical company. There is only one medication, Symbicort, that is not on your formulary. I will try and get authorization for that one, as many inhalers no longer work for my asthma. We are loooking forward to using our new plan.

RUN AWAY RUN AWAY RUN AWAY- you are… RUN AWAY RUN AWAY RUN AWAY- you are welcome. And if you’re thinking about working here, REALLY RUN AWAY!