
Timothy C
GBRUN AWAY RUN AWAY RUN AWAY- you are… RUN AWAY RUN AWAY RUN AWAY- you are welcome. And if you’re thinking about working here, REALLY RUN AWAY!

Thomas Johnstone
GBWow what an exemplary employee you have… Wow what an exemplary employee you have in Ms. Martin. Not only was she always professional and efficient but seemed to me to be quite personable. In my experience she demonstrated a level of genuine empathy and caring that is sorely lacking in most telephone based service situations. I speak to you not as a general client but as an individual who managed massive telephone sales centers for a major US airline. For better or worse I tend to hold telephone representatives to a high standard. Ms.Martin was able to turn me from planning to simply say no thank you and hanging up to accepting that she had information that I needed. I felt that she actually heard and understood what I said. She obviously knows the difference between actively listening and hearing the words coming through the phone. Sincerely, Thomas Johnstone

Vicki Noyes
GBIT'S TOO LONG TO PUT HERE! IT'S TOO LONG TO PUT HERE!! WE HAVE NEVER DEALT WITH A WORSE AGENT THAN JUSTIN, EVER IN OUR LIVES!! I TRIED CALLING A CEO OF EASYMEDICARE & GOT NOTHING BUT FOREIGN PEOPLE THAT I COULD NOT UNDERSTAND!! THEY SAID THEY WOULD GET A MESSAGE TO UPPER MANAGEMENT TO CALL ME...BUT NO ONE EVER DID! THANK YOU FOR NOTHING & I DO NOT WANT TO FILL OUT YOUR RATING BEYOND THE 1ST QUESTION!! ASK JUSTIN HOW HE HUNG UP ON ME & SAID HE WOULD CALL ME BACK IN 10 MINS AFTER I DISCOVERED HIS LIES!! HE NEVER CALLED ME BACK & I LEFT 5 VOICEMAIL MESSAGES TO RETURN MY CALL...NOTHING!!!

Sue
GBI received outstanding customer service… I received outstanding customer service and everything was explained thoroughly. I don't know what I would have done without Jose. With all the Medicare info you get bombarded with, he made it simple and I really appreciated that! He also followed up with me when he said he would. Thanks again, great job!

Rosetta Luckie
GBAmber Hawkins Amber Hawkins, assist me in all i needed. Very polite and soooooo patient with me. Also explain the coming going of transpotation. I wouldn't understood it all, if she didn't take out the time with me. And went throught it all. Just a beautiful soul and voice. A Amber Hawkins remained calm the whole time. Thanks, again Rosetta Luckie 5013482591