my representative was Jasmyne Petteway… my representative was Jasmyne Petteway she was so professional, and very helpful!!! she went above and beyond to help my grandpa make sure he had all the services he needed.

Do not buy Cigna Medicare Preferred HMO… Do not buy Cigna Medicare Preferred HMO from Heidi Bartek with Etelequote. She told me FEMA had extended the enrollment date for health insurance and drug insurance. Well FEMA is not the agency to make that decision but due to Ms. Bartek’s misrepresentation, I was left with no health or drug prescription coverage until I reported her to Alabama’s Insurance Commissioner. This has put me in a financial bind and I will not stop until Heidi is fired!!!!

Wow what an exemplary employee you have… Wow what an exemplary employee you have in Ms. Martin. Not only was she always professional and efficient but seemed to me to be quite personable. In my experience she demonstrated a level of genuine empathy and caring that is sorely lacking in most telephone based service situations. I speak to you not as a general client but as an individual who managed massive telephone sales centers for a major US airline. For better or worse I tend to hold telephone representatives to a high standard. Ms.Martin was able to turn me from planning to simply say no thank you and hanging up to accepting that she had information that I needed. I felt that she actually heard and understood what I said. She obviously knows the difference between actively listening and hearing the words coming through the phone. Sincerely, Thomas Johnstone

"My acceptance of a licensed Health Care advocate" I called the Florida Health Department to find out about traveling restrictions during covid-19. A nice young lady answered the call and told me what she could possibly help me with. She was a Healthcare Advocate and asked me about my health insurance. in accepting her help I was informed of many things I did not know about and for my health insurance. She was patient, very knowledgeable, kind, considerate and helpful. I'm very grateful I accepted her help!

I had the same broker Ralph Moyse for… I had the same broker Ralph Moyse for myself and another member of my family and twice he’s been very helpful, patiently explaining and answering all of my questions and clarifying all of them if needed. In addition he gave clear options to make easy to choose the right plan for us.