Joe Battaglia
GBOutstanding Customer Service I received outstanding customer service from Jack and Michelle. They answered my calls, listened thoroughly to what I had to say, and delivered what they said they would in a timely manner. After shopping around, Champion Car Warranty gave me the best policy at the most affordable price. Everyone I spoke with was honest, which goes a long way. Thank you Joe Battaglia
Charles Mullin
GBLet me add my 1 star review to the others Let me add my 1 star review to the others. I would give negative, but then I couldn't write the review. I submitted a claim a few months ago. I have emails from them admitting they owe me $118.70. Never saw any of it. I cancelled my policy. They owe me pro-rated refund. Never saw any of it. Buyer beware.
NIck S.
GBAnswer you phones and reply to emails Very hard to get incontact with anyone. Once you do get to talk they will most likely send you to a voice mail and will not hear from anyone one, after that, when you call you sit on hold tell the line goes dead. But if you call with a different # they will answer and then send you to voice mail. So there is no issue with the phone system, they just block/put you on a no answer list. They will not authorize even a 1/4 of the price on the parts as I have also seen on other post here. Also if you call, instead of pressing 1, 2, or 3, use ext 702-708 to get directly to people and be able to leave messages
Evan Hudson
GBVery professional I bought a policy from them 4 months back on my '07 RAV4. The car started constantly having a problem with low brake fluid no matter how many times I topped it up. Finally got around to taking it in for repair, turned out the master brake cylinder needed to be replaced. My shop sent an invoice to Champion, which they paid out the same day. Very professional company and customer service has been nothing but courteous whenever myself or the shop has called. Appreciate all their help and prompt service. These guys get 5 stars from me!
James Nichols
GBEasy and fast claims process I've had a policy with Champion since last year on my Hummer. Luckily, it's a pretty reliable car and only a few years old so I haven't needed to use this policy till recently. Anyway, recently the engine started overheating, so I took it in to be serviced. The mechanic advised me the issues stemmed from oil leaks and the head gasket had to be replaced. It was a huge expense, but I had him send the estimate to Champion. My claims agent (I believe his name was Jack Taylor) got it approved the next day and he paid the mechanic directly once the job was done. I'm very satisfied with the coverage and service I've received thus far, and would recommend this company.