Colleen B
GBThe sales people at Champion are beyond… The sales people at Champion are beyond understanding and helpful. I purchased a plan from the on June 26 2023. A month later, I had an urgent family matter come up and was strapped for cash. I called and spoke with Jack Taylor. I explained the situation and Jack was super sympathetic and immediately gave me a full refund back to my card.once I get back on my feet financially I'll definitely be giving then a call to purchase my policy.
Bruce D
GBPaid out for my engine mount replacement I purchased a policy from Champion back in December, and I'm so glad I did. My car started having issues, so I brought it into the shop. Turned out it had a faulty engine mount that needed replacement. The shop spoke with Jack Taylor at Champion, who authorized the claim the same day. They saved me the considerable expense of the engine mount replacement and were very helpful and professional. I'm very impressed by the service I received, and would definitely recommend Champion.
Evan Hudson
GBVery professional I bought a policy from them 4 months back on my '07 RAV4. The car started constantly having a problem with low brake fluid no matter how many times I topped it up. Finally got around to taking it in for repair, turned out the master brake cylinder needed to be replaced. My shop sent an invoice to Champion, which they paid out the same day. Very professional company and customer service has been nothing but courteous whenever myself or the shop has called. Appreciate all their help and prompt service. These guys get 5 stars from me!
James Nichols
GBEasy and fast claims process I've had a policy with Champion since last year on my Hummer. Luckily, it's a pretty reliable car and only a few years old so I haven't needed to use this policy till recently. Anyway, recently the engine started overheating, so I took it in to be serviced. The mechanic advised me the issues stemmed from oil leaks and the head gasket had to be replaced. It was a huge expense, but I had him send the estimate to Champion. My claims agent (I believe his name was Jack Taylor) got it approved the next day and he paid the mechanic directly once the job was done. I'm very satisfied with the coverage and service I've received thus far, and would recommend this company.
Richard Alfaro
GBI’m a current policy holder I’m a current policy holder, stay away from this company. It’s been 2 weeks and I still can’t talk to the person that approves or declines the claims. Costumer service has told me twice that someone will reach out to me and nothing. My car got messed up and from all the parts that had to be replace only one part was suppose to be covered by them and even then my claim was denied. I’ve called over 50 times, about 40 of the times I’ve called it says I am #1 in line but as soon as my call reaches a 5mins wait it automatically hangs-up the call. I got about 6 more payments on my policy, if they couldn’t cover this simple problem how can I trust them that if my engine or trans will be cover in the future. Oh, and by the way, I have their top tier Gold Membership.