Shipsurance dropped me! Shipsurance paid me through Pirate Ship for one (1) claim, for a broken item (by UPS), and now has sent me a letter dropping me. According to their letter, I’m no longer able to insure anything through Shipsurance on Pirate Ship or anywhere else. What is the purpose of having insurance? ONE CLAIM???? I’m so disappointed! I’ve had a pirate ship account for a couple of years now. Sad!!!

Pointless "Insurance" After using PirateShip and Shipsurance for about a year, Shipsurance has decided to DROP our company for having the nerve to file a claim for a package that arrived damaged. They SEEMED like a better option in comparison with lower rates. Bear in mind, we've only had ONE prior claim, making this the second. (which I'm not expecting) I guess this company only works if you are lucky enough to never have missing or damaged packages. It is beyond pointless to buy insurance when the insurer will just drop you for using the service. We would recommend anyone not to pay for this sub-par service. EDIT: After talking to Shipsurance, they just reiterated that they will no longer support us. Their response is a joke.

Simple, Efficient, and Reliable They made the process very simple, clear, and concise! My claim was processed and paid out within a week.

Grateful for Shipsurance I’ve come to greatly appreciate Shipsurance. Easy to make a claim and share with the customer to confirm, and payments come quickly with just a few easy-to-find attachments and no back and forth hassles.

Skip the UPS Claims Process, Shipsurance Is Better We ship fairly expensive hand made furniture and home accessories. Over the last 10 years, UPS has never honored a damage claim on any of our shipments, they've always found some reason to deny it. I've always been skeptical of third party insurance in general, and after our experience with UPS, skeptical of shipping insurance in particular. But after a rash of damaged UPS shipments this year, we started buying the additional Shipsurance insurance on our Shopify shipments. A couple weeks ago, UPS did their normal trick of drop kicking a carton out the back of an airplane, completely destroying its contents. We had Shipsurance on this one, filed a claim, and had a payment for the full agreed value in less than a week. I will never ship another high value package without using Shipsurance.