Grateful for Shipsurance I’ve come to greatly appreciate Shipsurance. Easy to make a claim and share with the customer to confirm, and payments come quickly with just a few easy-to-find attachments and no back and forth hassles.

Shipsurance worked great for me. I recently had to file two claims with Shipsurance. In both instances, I received a quick reply with a list of the required documents. Every time I attached new documents, I was notified that the claim was updated. In one case, I received a partial refund, and in the second, I received the full coverage price for the damaged item. Both claims were completed and paid in about two weeks. All my correspondence with them was done by email. I was happy with the outcome and will use them again.

Refused to Pay for Lost Item Sold at item for $1,000.00. Buyer paid Paypal Goods and Services, invoice was generated. Shipped said item via UPS, with Shipinsurance bought from Pirateship.com. Item insured for $1,000.00. UPS lost item. Claim filed on November 1, 2021, all documentation provided. Claim was denied on November 5, 2021 claiming an exclusion relatd to "Sports cards being sent in for grading". Improper denial of claim. EDIT- They paid out on the claim after being contacted.

Shipsurance dropped me! Shipsurance paid me through Pirate Ship for one (1) claim, for a broken item (by UPS), and now has sent me a letter dropping me. According to their letter, I’m no longer able to insure anything through Shipsurance on Pirate Ship or anywhere else. What is the purpose of having insurance? ONE CLAIM???? I’m so disappointed! I’ve had a pirate ship account for a couple of years now. Sad!!!

Everything that is wrong with insurance companies They epitomize everything that is wrong with insurance companies. They are such a gross and unethical company and will find any tiny loophole to weasel out of paying a claim. For example, if a customer discards some foam packing material after unboxing and then notices damage later on, that is deemed to be grounds for closure of the claim. This is after you spend days providing more information to them using their archaic web portal. Furthermore, you have no chance to appeal or resolve it, their decisions are final.