Don't waste your Money Beware their damage claim policies are very strict and they act concerned when there is a problem. The bottom line is they're not going to help you out if a customer does not follow the rules which is totally out of the shippers hands. On top of that they said to contact when there was a problem and they dropped the phone call three times and then finally went to voice mail.

Do not bother buying this through… Do not bother buying this through Shipping Easy, they don't follow their own policies and create all these excuses, 40 days past on two claims and they refuse to refund. Also don't believe these so called "positive reviews" likely fabricated. News flash you have a low review rating so it’s not just me complaining, some of these reviews are identical to my experience. I talked to your rep and she has neither had a manager call me like I asked and has yet to show me where is writing and that has my agreeing to this “new requirement”. Looks like a civil court filing and a judge making you refund me is how it’s going to go.

Shipsurance dropped me! Shipsurance paid me through Pirate Ship for one (1) claim, for a broken item (by UPS), and now has sent me a letter dropping me. According to their letter, I’m no longer able to insure anything through Shipsurance on Pirate Ship or anywhere else. What is the purpose of having insurance? ONE CLAIM???? I’m so disappointed! I’ve had a pirate ship account for a couple of years now. Sad!!!

Refused to Pay for Lost Item Sold at item for $1,000.00. Buyer paid Paypal Goods and Services, invoice was generated. Shipped said item via UPS, with Shipinsurance bought from Pirateship.com. Item insured for $1,000.00. UPS lost item. Claim filed on November 1, 2021, all documentation provided. Claim was denied on November 5, 2021 claiming an exclusion relatd to "Sports cards being sent in for grading". Improper denial of claim. EDIT- They paid out on the claim after being contacted.

Grateful for Shipsurance I’ve come to greatly appreciate Shipsurance. Easy to make a claim and share with the customer to confirm, and payments come quickly with just a few easy-to-find attachments and no back and forth hassles.