Grateful for Shipsurance I’ve come to greatly appreciate Shipsurance. Easy to make a claim and share with the customer to confirm, and payments come quickly with just a few easy-to-find attachments and no back and forth hassles.

Pointless "Insurance" After using PirateShip and Shipsurance for about a year, Shipsurance has decided to DROP our company for having the nerve to file a claim for a package that arrived damaged. They SEEMED like a better option in comparison with lower rates. Bear in mind, we've only had ONE prior claim, making this the second. (which I'm not expecting) I guess this company only works if you are lucky enough to never have missing or damaged packages. It is beyond pointless to buy insurance when the insurer will just drop you for using the service. We would recommend anyone not to pay for this sub-par service. EDIT: After talking to Shipsurance, they just reiterated that they will no longer support us. Their response is a joke.

It brings peace of mind It brings peace of mind. I include insurance with all my orders, so if anything goes wrong, they handle the fight for me and ensure I receive the compensation.

Frustrating company to deal with Frustrating company to deal with. Often they ask for the very same information that has already been provided. Sometimes the accept the document we provided, other times they say they need a different document. Not sure why the same document is OK in some instances but not in others. Delays in their responses to us cause delays in processing claims. These delays frustrate our customers. Emails come without a name from the person emailing, meaning we have no idea who is involved with our communications. Tons of room for improvement.

Unmatched Coverage! Always fast, quick, and excellent service! I have never had an issue with them, so it’s surprising to see so many negative reviews. They do require some proof and documentation on both sides, so that’s probably why their claims aren’t going through. I’ve been using them since 2019, spent thousands of dollars with their insurance, and have always had my claims paid out when a package was lost, stolen, or damaged. Phenomenal company!