Do not bother buying this through… Do not bother buying this through Shipping Easy, they don't follow their own policies and create all these excuses, 40 days past on two claims and they refuse to refund. Also don't believe these so called "positive reviews" likely fabricated. News flash you have a low review rating so it’s not just me complaining, some of these reviews are identical to my experience. I talked to your rep and she has neither had a manager call me like I asked and has yet to show me where is writing and that has my agreeing to this “new requirement”. Looks like a civil court filing and a judge making you refund me is how it’s going to go.

We've used Shipsurance for several… We've used Shipsurance for several years (since we started with Shipstation. Filing claims is a smooth and very quick process. We insure all our international orders and the small fee they charge gives us peace of mind that it will be covered if lost. Much more reliable than USPS insurance. Highly recommended.

Refused to Pay for Lost Item Sold at item for $1,000.00. Buyer paid Paypal Goods and Services, invoice was generated. Shipped said item via UPS, with Shipinsurance bought from Pirateship.com. Item insured for $1,000.00. UPS lost item. Claim filed on November 1, 2021, all documentation provided. Claim was denied on November 5, 2021 claiming an exclusion relatd to "Sports cards being sent in for grading". Improper denial of claim. EDIT- They paid out on the claim after being contacted.

Shipsurance dropped me! Shipsurance paid me through Pirate Ship for one (1) claim, for a broken item (by UPS), and now has sent me a letter dropping me. According to their letter, I’m no longer able to insure anything through Shipsurance on Pirate Ship or anywhere else. What is the purpose of having insurance? ONE CLAIM???? I’m so disappointed! I’ve had a pirate ship account for a couple of years now. Sad!!!

Complete sham Complete sham. Have shipped hundreds of packages over the years with minimal claims and get a letter advising they will no longer cover us. They will accept that payment all day long but come time to actually use the service and god forbid you have anymore than a handful over the years they will just cut your ability to insure your packages. If you can avoid this company stay far away. And below they say they handle every claim yeah that is until they decide to cut your business out of the ability to use insurance because the carriers can’t handle any packages with care. Maybe you should talk to them instead of causing issues for a small business. If I could give this company zero I would cause that’s what they are.