Laura L
GBShipsurance dropped me! Shipsurance paid me through Pirate Ship for one (1) claim, for a broken item (by UPS), and now has sent me a letter dropping me. According to their letter, I’m no longer able to insure anything through Shipsurance on Pirate Ship or anywhere else. What is the purpose of having insurance? ONE CLAIM???? I’m so disappointed! I’ve had a pirate ship account for a couple of years now. Sad!!!
Dominick George Pizzo
GBHorrible Horrible. Don't expect to be pai if you have a UPS damage claim. F-rating.
Riley's Zoe
GBSimple, Efficient, and Reliable They made the process very simple, clear, and concise! My claim was processed and paid out within a week.
Ana Cuenca
GBIt brings peace of mind It brings peace of mind. I include insurance with all my orders, so if anything goes wrong, they handle the fight for me and ensure I receive the compensation.
Shipping Department
GBPointless "Insurance" After using PirateShip and Shipsurance for about a year, Shipsurance has decided to DROP our company for having the nerve to file a claim for a package that arrived damaged. They SEEMED like a better option in comparison with lower rates. Bear in mind, we've only had ONE prior claim, making this the second. (which I'm not expecting) I guess this company only works if you are lucky enough to never have missing or damaged packages. It is beyond pointless to buy insurance when the insurer will just drop you for using the service. We would recommend anyone not to pay for this sub-par service. EDIT: After talking to Shipsurance, they just reiterated that they will no longer support us. Their response is a joke.