Integrity Concerns Accountability Issues I'm not happy with the service I am getting from this insurance company. I was side swiped by they're insurer on May 4,2022 and have not heard from anyone in regards to my vehicle. Tom Samaras was suppose to contact me Monday 16,2022 today is Wednesday and I have not heard anything about a rental to get my damaged car in the shop to start working on it I cant afford out of pocket and reimburse rental. This is unacceptable. No one is doing their due diligence to assist me with this situation and this almost week 3 no claims adjuster called or no one to follow up. I need to know who is the supervisor over Dennis because he was no help at all. He begin to raise his voice when I asked about assuming liability and tried to state I was frustrated. I was respect and courteous but this is unacceptable service. I've sent emails. No response. I'm being represented however, it states in the LOR the insurance company is has the right to communicate with me about the property damage. No one wants to communicate with me. I don't understand.

Great Service Experience I had inadvertently allowed my ins policy to laps and called Anchor General since I couldn't pay the bill on the website. After a few minutes, I was greeted by Ms. Pauline Holloway. She was very professional and courteous, and all round, it was a pleasurable(dare I say FUN?) experience.

Horrible experience with this company Horrible experience with this company. Two days after filing accident claim they told me they didn’t even talk with another party and no definite answer when their claim investigation will be complete. Their claim email box is not working and bounces back. The claim adjuster Shakira Brooks was supposed to contact me but never did, her phone would not answer and when finally she picked up she was very rude.

HORRIBLE COMPANY I have never in my life experienced such horrible experience with a company. We waited for months to get the process going after our accident. Now after the claim was approved our car has been in the shop for 3 weeks and Anchor is not responding to anyone. We have a new baby and have stressed that we need a car and they are ignoring us. I am in shock and very upset by how poor this organization is.

Horrible Overall Experience I recently signed up for Anchor insurance and overall it's just been a bad experience. It is always a hassle to simply pay my car insurance, could not do it online because my "browser was too new", and they are not willing to waive off the service fee in any other form of payment. This may sound unreasonable but I originally signed up for anchor under the reasoning that paying and even viewing my account info was going to be easy and simple but so far it hasn't. I recommend going somewhere.