Horrible Overall Experience I recently signed up for Anchor insurance and overall it's just been a bad experience. It is always a hassle to simply pay my car insurance, could not do it online because my "browser was too new", and they are not willing to waive off the service fee in any other form of payment. This may sound unreasonable but I originally signed up for anchor under the reasoning that paying and even viewing my account info was going to be easy and simple but so far it hasn't. I recommend going somewhere.

Canceled my policy Tried canceling my policy for 2 months because found better deal at The Hartford. Had to send declaration page, hand written note stating reason of cancelation for the to "review". I was told that my new policy had to be same or better in order to get canceled. Now I have to wait THREE WEEKS before I get my money back, because that is their company policy.

HORRIBLE COMPANY I have never in my life experienced such horrible experience with a company. We waited for months to get the process going after our accident. Now after the claim was approved our car has been in the shop for 3 weeks and Anchor is not responding to anyone. We have a new baby and have stressed that we need a car and they are ignoring us. I am in shock and very upset by how poor this organization is.

Getting Clarification & Reassurance I called anchor to get information or clarity re: offer to transfer coverage. I spoke to Pauline. She answered all my questions regarding the matter and then some. She was very professional, courteous and patient from beginning to end. I feel more comfortable about choosing anchor for my automobile insurance.

I haven’t received email yet for proof… I haven’t received email yet for proof of insurance as requested but received survey? Also poor reviews due to not supporting iphone on your website.