Great Service Experience I had inadvertently allowed my ins policy to laps and called Anchor General since I couldn't pay the bill on the website. After a few minutes, I was greeted by Ms. Pauline Holloway. She was very professional and courteous, and all round, it was a pleasurable(dare I say FUN?) experience.

HORRIBLE COMPANY I have never in my life experienced such horrible experience with a company. We waited for months to get the process going after our accident. Now after the claim was approved our car has been in the shop for 3 weeks and Anchor is not responding to anyone. We have a new baby and have stressed that we need a car and they are ignoring us. I am in shock and very upset by how poor this organization is.

I haven’t received email yet for proof… I haven’t received email yet for proof of insurance as requested but received survey? Also poor reviews due to not supporting iphone on your website.

How does this place on “trust” have a 4… How does this place on “trust” have a 4 and above rating, highly doubt they’re real reviews from actual clients. This insurance is a headache, they don’t answer! Those assigned to claims don’t care and will continue to dodge your call. Your client hit my car and you guys have been handling my claim poorly. Is this some sort of insurance fraud.

Worst customer service ever! Their insured driver crossed over onto my lane and hit me due to her negligence. A couple of days after the accident an adjuster was sent to assess the damages to my car and look at the evidence of the accident. The adjuster determined that the other party was at fault. He initiated the process to have my vehicle fixed HOWEVER a couple of days before the body shop was going to start working on my car FRANK CSEKE emailed me and the body shop and said that because the insured driver stated they weren't at fault, he would be taking the drivers word and not move forward in favor of me (the claimant), even though the adjuster (who actually looked at my car and the evidence) agreed that I was NOT at fault and the other driver was. I cannot believe that a simple "it wasn't me" was enough for Frank to make a decision. He hadn't even received my written statement or talked to ME on the phone or even looked at this case properly. This is unacceptable and unbelievable! I told Frank that I want his supervisor to contact me or someone higher up that can take over my case and take care of this situation. I have yet to hear back from him or anyone from Anchor General.