Integrity Concerns Accountability Issues I'm not happy with the service I am getting from this insurance company. I was side swiped by they're insurer on May 4,2022 and have not heard from anyone in regards to my vehicle. Tom Samaras was suppose to contact me Monday 16,2022 today is Wednesday and I have not heard anything about a rental to get my damaged car in the shop to start working on it I cant afford out of pocket and reimburse rental. This is unacceptable. No one is doing their due diligence to assist me with this situation and this almost week 3 no claims adjuster called or no one to follow up. I need to know who is the supervisor over Dennis because he was no help at all. He begin to raise his voice when I asked about assuming liability and tried to state I was frustrated. I was respect and courteous but this is unacceptable service. I've sent emails. No response. I'm being represented however, it states in the LOR the insurance company is has the right to communicate with me about the property damage. No one wants to communicate with me. I don't understand.

I was late on my payment and wanted to… I was late on my payment and wanted to reinstate it. Martha gave me total confidence with the process and how she could help. I appreciate the patience and amazing attitude she had.

Great Service Experience I had inadvertently allowed my ins policy to laps and called Anchor General since I couldn't pay the bill on the website. After a few minutes, I was greeted by Ms. Pauline Holloway. She was very professional and courteous, and all round, it was a pleasurable(dare I say FUN?) experience.

Kayley Von Der Lieth Kayley Von Der Lieth She was very supportive got in to action within 30 minutes I received what I needed from anchor general insurance. The service she provided on a last minute called I Couldn’t be more happier thank you Kayley Von Der Lieth.

Customer service Pauline Holloway was amazing and knows her stuff, she knows what she’s doing. Very professional and friendly. I would like to add something for the company that they’re making our system not to be compatible so we don’t make a payment online so we pay there $8 fee so they make more money which is not fair specially during these times we are going through with covid19.