Horrible Overall Experience I recently signed up for Anchor insurance and overall it's just been a bad experience. It is always a hassle to simply pay my car insurance, could not do it online because my "browser was too new", and they are not willing to waive off the service fee in any other form of payment. This may sound unreasonable but I originally signed up for anchor under the reasoning that paying and even viewing my account info was going to be easy and simple but so far it hasn't. I recommend going somewhere.

Great Service Experience I had inadvertently allowed my ins policy to laps and called Anchor General since I couldn't pay the bill on the website. After a few minutes, I was greeted by Ms. Pauline Holloway. She was very professional and courteous, and all round, it was a pleasurable(dare I say FUN?) experience.

Getting Clarification & Reassurance I called anchor to get information or clarity re: offer to transfer coverage. I spoke to Pauline. She answered all my questions regarding the matter and then some. She was very professional, courteous and patient from beginning to end. I feel more comfortable about choosing anchor for my automobile insurance.

Amazing Company, even better customer care team. Amazing. Absolutely the best customer service experienced in my entire life. Quick, painless, understanding, and most of all, capable of doing something about the issue I was experiencing. Top notch, from bottom to top. The insurance is unfortunately not available where I am currently, but had it been, I would still be a loyal customer for not only the value, but most importantly, the service.

Customer service Pauline Holloway was amazing and knows her stuff, she knows what she’s doing. Very professional and friendly. I would like to add something for the company that they’re making our system not to be compatible so we don’t make a payment online so we pay there $8 fee so they make more money which is not fair specially during these times we are going through with covid19.