Horrible company violated my rights and… Horrible company violated my rights and I have no doubts they will violate yours all well . I’m filing a lawsuit if they deny my claim for not properly handling my claim.

Amazing Company, even better customer care team. Amazing. Absolutely the best customer service experienced in my entire life. Quick, painless, understanding, and most of all, capable of doing something about the issue I was experiencing. Top notch, from bottom to top. The insurance is unfortunately not available where I am currently, but had it been, I would still be a loyal customer for not only the value, but most importantly, the service.

Great customer service Had a issue that needed attention and it was handled in a quick and professional manner. Had no issues getting ahold of a agent to speak with, they understood what I needed and helped me solve my problem.

Worst customer service ever! Their insured driver crossed over onto my lane and hit me due to her negligence. A couple of days after the accident an adjuster was sent to assess the damages to my car and look at the evidence of the accident. The adjuster determined that the other party was at fault. He initiated the process to have my vehicle fixed HOWEVER a couple of days before the body shop was going to start working on my car FRANK CSEKE emailed me and the body shop and said that because the insured driver stated they weren't at fault, he would be taking the drivers word and not move forward in favor of me (the claimant), even though the adjuster (who actually looked at my car and the evidence) agreed that I was NOT at fault and the other driver was. I cannot believe that a simple "it wasn't me" was enough for Frank to make a decision. He hadn't even received my written statement or talked to ME on the phone or even looked at this case properly. This is unacceptable and unbelievable! I told Frank that I want his supervisor to contact me or someone higher up that can take over my case and take care of this situation. I have yet to hear back from him or anyone from Anchor General.

Horrible Overall Experience I recently signed up for Anchor insurance and overall it's just been a bad experience. It is always a hassle to simply pay my car insurance, could not do it online because my "browser was too new", and they are not willing to waive off the service fee in any other form of payment. This may sound unreasonable but I originally signed up for anchor under the reasoning that paying and even viewing my account info was going to be easy and simple but so far it hasn't. I recommend going somewhere.