
Shaista AnwaryAdib
GBCanceled my policy Tried canceling my policy for 2 months because found better deal at The Hartford. Had to send declaration page, hand written note stating reason of cancelation for the to "review". I was told that my new policy had to be same or better in order to get canceled. Now I have to wait THREE WEEKS before I get my money back, because that is their company policy.

Heidi
GBHORRIBLE COMPANY I have never in my life experienced such horrible experience with a company. We waited for months to get the process going after our accident. Now after the claim was approved our car has been in the shop for 3 weeks and Anchor is not responding to anyone. We have a new baby and have stressed that we need a car and they are ignoring us. I am in shock and very upset by how poor this organization is.

NakiiNacole Wesley
GBIntegrity Concerns Accountability Issues I'm not happy with the service I am getting from this insurance company. I was side swiped by they're insurer on May 4,2022 and have not heard from anyone in regards to my vehicle. Tom Samaras was suppose to contact me Monday 16,2022 today is Wednesday and I have not heard anything about a rental to get my damaged car in the shop to start working on it I cant afford out of pocket and reimburse rental. This is unacceptable. No one is doing their due diligence to assist me with this situation and this almost week 3 no claims adjuster called or no one to follow up. I need to know who is the supervisor over Dennis because he was no help at all. He begin to raise his voice when I asked about assuming liability and tried to state I was frustrated. I was respect and courteous but this is unacceptable service. I've sent emails. No response. I'm being represented however, it states in the LOR the insurance company is has the right to communicate with me about the property damage. No one wants to communicate with me. I don't understand.

customer
GBI haven’t received email yet for proof… I haven’t received email yet for proof of insurance as requested but received survey? Also poor reviews due to not supporting iphone on your website.

fancy guy
GBHorrible Overall Experience I recently signed up for Anchor insurance and overall it's just been a bad experience. It is always a hassle to simply pay my car insurance, could not do it online because my "browser was too new", and they are not willing to waive off the service fee in any other form of payment. This may sound unreasonable but I originally signed up for anchor under the reasoning that paying and even viewing my account info was going to be easy and simple but so far it hasn't. I recommend going somewhere.