Great customer service Had a issue that needed attention and it was handled in a quick and professional manner. Had no issues getting ahold of a agent to speak with, they understood what I needed and helped me solve my problem.

Amazing Company, even better customer care team. Amazing. Absolutely the best customer service experienced in my entire life. Quick, painless, understanding, and most of all, capable of doing something about the issue I was experiencing. Top notch, from bottom to top. The insurance is unfortunately not available where I am currently, but had it been, I would still be a loyal customer for not only the value, but most importantly, the service.

I was late on my payment and wanted to… I was late on my payment and wanted to reinstate it. Martha gave me total confidence with the process and how she could help. I appreciate the patience and amazing attitude she had.

I was in a car accident 2 months ago I was in a car accident 2 months ago! My car is a total loss! This insurance already took the car and im still paying for it! I haven’t received my total loss pay out! Not sure what is taking sooo long but once I do im switching insurances! This is absolutely ridiculous all the money I’ve paid to this insurance and how quickly they are to charge but when it comes to paying me they want to take their sweet time! I’ve been more than impatient and im done I’ve lost my patience and they’re about to loose me as a customer! Also i cant forget they never answer!!!! Like what is the point of having a “customer service number” if your never going to answer! I leave a voice mail with my case number and my call never gets returned!

Getting Clarification & Reassurance I called anchor to get information or clarity re: offer to transfer coverage. I spoke to Pauline. She answered all my questions regarding the matter and then some. She was very professional, courteous and patient from beginning to end. I feel more comfortable about choosing anchor for my automobile insurance.