I submitted a cracked screen claim on… I submitted a cracked screen claim on 08/20/2019. They handled my claim with relative speed, and charged the deductible (139.00) and deposit on the loaner phone (99.00) to my credit card. I have neither seen the loaner phone or gotten a meaningful response since then. To say I am disappointed in their performance would be an understatement. I have received my billing from the credit card company, and have been forced to dispute the charges as undelivered service. I highly recommend not doing business with this company.

After searching for the best coverage…I picked Esurranty After searching for the best coverage for cell phones, I decided that Esurranty offered the best coverage for the premium charges. Esurranty also has very good ratings online. It is difficult online to get through all the different sites that do not always give you good information. I weaved through a lot of razzle-dazzle to find the truth on coverages. I would recommend Esurranty, if you want to avoid all the smoke and mirrors online,,,,,.

No response to emails No response to emails, No refund of deductible I've been told that they are gonna cancel my claim and initiate my refund on Jan 24, 2019 and its been 14 days and I never got any response from them nor my refund ($299). I sent so many emails and logged so many tickets regarding this. But i did not got any reply to my emails. Currently my claim status is saying Account on Hold, Please let me know when can I get my refund back. FYI support ticket numbers #5TP0G, #RBPO5, #6UYUF, PSB9Y (No response to all these tickets)

happy I have this option to cover my watch great this offering exists since I bought an Apple Watch from a friend and apple won't cover after 30 days. I'm a little confused on the coverages available after reading all the docs but im sure if I need it, esurranty will help me out.

RUN AWAY! These guys are a scam! This is a 2020 Update! DO NOT PURCHASE FROM THIS COMPANY FOR ANY INSURANCE. After months of trying to get someone from their team to acknowledge their mistake, they've yet to take ownership and re-establish my warranty for my laptop. They canceled my warranty without ever letting me know, and even though I continued to reach out to support to find out why and show proof of my purchase, they've yet to take accountability for cancelling and re-establishing my warranty! DO NOT PURCHASE