Still no phone or no contact regarding… This is an ongoing dispute and I have continually have reached out to Esurranty without any response or resolution. They will not return my property or answer my emails. I am currently still attempting to get an answer from this company. Still no phone or no contact regarding my claim since September of 2017. They have not attempted to resolve this issue at all. I suggest anyone who has dealt with this company and has not received their property back to file a complaint with the Federal Trade Commission. ftc.gov

RUN AWAY! These guys are a scam! This is a 2020 Update! DO NOT PURCHASE FROM THIS COMPANY FOR ANY INSURANCE. After months of trying to get someone from their team to acknowledge their mistake, they've yet to take ownership and re-establish my warranty for my laptop. They canceled my warranty without ever letting me know, and even though I continued to reach out to support to find out why and show proof of my purchase, they've yet to take accountability for cancelling and re-establishing my warranty! DO NOT PURCHASE

They only have email support They only have email support, no phone contact. Never paid for my repair 2 months later. Absolutely no contact when it came to paying for my repair... DO NOT WASTE YOUR MONEY. Horrible company. Just saw the reply. I did submit everything that was required and after multiple emails your horrible support NEVER responded.. My credit card company immediately refunded my payment for your insurance because this company is marked as fraud! Thanks for wasting my time. Hopefully others see review and don't waste their time or money.

I would give ESurranty 5 stars until… I would give ESurranty 5 stars until the last few months I tried to renew my policy. I was supposed to get a 30 dollar credit towards my current policy for reviews. I never received any credits towards my current policy. In response to ESurranty below: the link to renew my policy did not work. I called numerous times (only got an answering machine to leave message) and filled out 2 online tickets which I got no response to. I finally got an invoice weeks later after my account expired and paid it the same day. Last summer I filled out reviews on 3 different sites in which ESurranty said I would get 10 dollars each for on my next invoice. This never happened

After searching for the best coverage…I picked Esurranty After searching for the best coverage for cell phones, I decided that Esurranty offered the best coverage for the premium charges. Esurranty also has very good ratings online. It is difficult online to get through all the different sites that do not always give you good information. I weaved through a lot of razzle-dazzle to find the truth on coverages. I would recommend Esurranty, if you want to avoid all the smoke and mirrors online,,,,,.