Dropped me for no reason I've been a customer for several years... was sent a letter to fill out some basic information which I promptly complied with, and then got a notice that my insurance was not being renewed. They said I didn't fill it out completely (was missing one field). When I asked if I could resend the paperwork in to correct it, they said the decision was already made and my insurance policy would not be renewed. Nothing else to do about it, case closed. Shadiest company ever!

Very POOR Service I had Clearcover insurance for two years; my wife hit a deer, and we needed to file a claim. We took pictures to send in for the damages as they do not send anyone out to look at your vehicle. Then, you submit the claim, and they send you a check for what they think will cover the damages. However, when the body shop starts working on the vehicle and sees that they will need additional funds to cover the damage, they want to negotiate the amount of money they think they should receive. In the end, the adjuster, Alex Sharman, refused to pay the full amount. The body shop would not release the vehicle until I paid the difference. Clearcover also makes you pay for the rental car, and they will reimburse you. I had a rental car that was not comparable to what I had coverage for, so it was under the amount of rental coverage that I had on my vehicle, and they refused to reimburse me for the amount I spent on the rental car. I called five or six body shops in my area before I could find someone to take Clearcover insurance; now I understand why they will not accept Clearcover. Clearcover is a six-month policy, and every six months, they increased the rate by $200 to $300. I canceled this policy and I would not recommend Clearcover insurance. Thank you, Mike.

I received a non-renewal notice for… I received a non-renewal notice for failure to complete a questionnaire which I never received. A company that allows you to sign up and pay and do EVERYTHING on a mobile app. Suddenly needs you to mail something in to keep coverage? Makes no sense. I also never got a call or email about this. They're just trying to come up with BS reasons to drop as many non-preferred customers for whatever reasons, morally bankrupt company.

I was a customer for years I was a customer for years - no longer. I had no claims, no missed payments and mailed back all documents in time. They claimed I didn't send a document and dropped my policy with no notice. I mailed said document within 2 days of receiving. They are also no longer issuing policies in CA and no chance of appeal. This is a terrible experience for a valued customer.

Not very customer focused thus far I am mid process with this company on a claim (one of their clients hit my car). My adjuster never calls or returns calls by phone; she eventually returns calls via email. She doesn’t refer to me as Mr or by my first name; it’s “hello” or nothing at all. In my opinion, not customer service oriented and not fair in deciding what size loaner car I am entitled to. Based on this experience, I would never use this company. My Allstate agent is so much more customer focused.