Erika Curry
GBI was a customer for years I was a customer for years - no longer. I had no claims, no missed payments and mailed back all documents in time. They claimed I didn't send a document and dropped my policy with no notice. I mailed said document within 2 days of receiving. They are also no longer issuing policies in CA and no chance of appeal. This is a terrible experience for a valued customer.
Jim Dolceamore
GBNot very customer focused thus far I am mid process with this company on a claim (one of their clients hit my car). My adjuster never calls or returns calls by phone; she eventually returns calls via email. She doesn’t refer to me as Mr or by my first name; it’s “hello” or nothing at all. In my opinion, not customer service oriented and not fair in deciding what size loaner car I am entitled to. Based on this experience, I would never use this company. My Allstate agent is so much more customer focused.
Mike
GBVery POOR Service I had Clearcover insurance for two years; my wife hit a deer, and we needed to file a claim. We took pictures to send in for the damages as they do not send anyone out to look at your vehicle. Then, you submit the claim, and they send you a check for what they think will cover the damages. However, when the body shop starts working on the vehicle and sees that they will need additional funds to cover the damage, they want to negotiate the amount of money they think they should receive. In the end, the adjuster, Alex Sharman, refused to pay the full amount. The body shop would not release the vehicle until I paid the difference. Clearcover also makes you pay for the rental car, and they will reimburse you. I had a rental car that was not comparable to what I had coverage for, so it was under the amount of rental coverage that I had on my vehicle, and they refused to reimburse me for the amount I spent on the rental car. I called five or six body shops in my area before I could find someone to take Clearcover insurance; now I understand why they will not accept Clearcover. Clearcover is a six-month policy, and every six months, they increased the rate by $200 to $300. I canceled this policy and I would not recommend Clearcover insurance. Thank you, Mike.
TRUE STRIKER9001
GBHonestly really happy with them! Honestly really happy with them! The reason I switched is because apparently they had the lowest prices in my state, especially for young people (I was 19 at the time). Turns out they were right, I pay under $100 a month with them for my plan, where the same plan with the "best" and "most trusted" insurance company Progressive was costing me nearly 2x that amount PER MONTH! Im so glad I switched. Perfect for young people to start being independent!
MechaFx
GBVery happy I chose Clearcover I was looking around for car insurance and came across Clearcover. It was very inexpensive and offered me the coverage I needed. Setting it up was super easy. I was finished and covered within 30 minutes. I downloaded the app so I can check on my account, make payments and always have my insurance card available for display when I need it. I'm pretty happy with my choice of Clearcover for auto insurance so far and hope to be with them indefinitely.