Very POOR Service I had Clearcover insurance for two years; my wife hit a deer, and we needed to file a claim. We took pictures to send in for the damages as they do not send anyone out to look at your vehicle. Then, you submit the claim, and they send you a check for what they think will cover the damages. However, when the body shop starts working on the vehicle and sees that they will need additional funds to cover the damage, they want to negotiate the amount of money they think they should receive. In the end, the adjuster, Alex Sharman, refused to pay the full amount. The body shop would not release the vehicle until I paid the difference. Clearcover also makes you pay for the rental car, and they will reimburse you. I had a rental car that was not comparable to what I had coverage for, so it was under the amount of rental coverage that I had on my vehicle, and they refused to reimburse me for the amount I spent on the rental car. I called five or six body shops in my area before I could find someone to take Clearcover insurance; now I understand why they will not accept Clearcover. Clearcover is a six-month policy, and every six months, they increased the rate by $200 to $300. I canceled this policy and I would not recommend Clearcover insurance. Thank you, Mike.

Not very customer focused thus far I am mid process with this company on a claim (one of their clients hit my car). My adjuster never calls or returns calls by phone; she eventually returns calls via email. She doesn’t refer to me as Mr or by my first name; it’s “hello” or nothing at all. In my opinion, not customer service oriented and not fair in deciding what size loaner car I am entitled to. Based on this experience, I would never use this company. My Allstate agent is so much more customer focused.

This is the worst insurance company I… This is the worst insurance company I have ever seen, let alone been a customer of. DO NOT USE THIS COMPANY. My car has been at the body shop for eight weeks now, and the body shop can't go forward because of one excuse after another as to why they haven't approved my claim. They tried to pay $2,500 for a claim that is $19,000. Every time you call, you will get a different person. It's like a facade for an insurance company and could potentially be a scam. I'm suing to find out. This is the first claim I have ever made, and I've been driving for 34 years. I didn't expect this. GO ANYWHERE ELSE FOR INSURANCE, trust me.

Stay Clear! I had the insurance for a year and upon renewal it went up considerably (around $100) without me filing any claims. Ironically, I hit a deer and submitted a claim. Two days went by without anyone from Clearcover reaching out, in spite of the advertised 24 hour turn around. I called and missed the call back, I called back and left another voice message and received no call back. Waited a few days and left a message, no call back. Called again 3 days later and still no call back. I dropped them and they refunded my money right away. Hopefully they will take care of the claim soon. It has been 7 days since the wreck without any idea of what is going on.

Dropped me for no reason I've been a customer for several years... was sent a letter to fill out some basic information which I promptly complied with, and then got a notice that my insurance was not being renewed. They said I didn't fill it out completely (was missing one field). When I asked if I could resend the paperwork in to correct it, they said the decision was already made and my insurance policy would not be renewed. Nothing else to do about it, case closed. Shadiest company ever!