Very POOR Service I had Clearcover insurance for two years; my wife hit a deer, and we needed to file a claim. We took pictures to send in for the damages as they do not send anyone out to look at your vehicle. Then, you submit the claim, and they send you a check for what they think will cover the damages. However, when the body shop starts working on the vehicle and sees that they will need additional funds to cover the damage, they want to negotiate the amount of money they think they should receive. In the end, the adjuster, Alex Sharman, refused to pay the full amount. The body shop would not release the vehicle until I paid the difference. Clearcover also makes you pay for the rental car, and they will reimburse you. I had a rental car that was not comparable to what I had coverage for, so it was under the amount of rental coverage that I had on my vehicle, and they refused to reimburse me for the amount I spent on the rental car. I called five or six body shops in my area before I could find someone to take Clearcover insurance; now I understand why they will not accept Clearcover. Clearcover is a six-month policy, and every six months, they increased the rate by $200 to $300. I canceled this policy and I would not recommend Clearcover insurance. Thank you, Mike.

Very happy I chose Clearcover I was looking around for car insurance and came across Clearcover. It was very inexpensive and offered me the coverage I needed. Setting it up was super easy. I was finished and covered within 30 minutes. I downloaded the app so I can check on my account, make payments and always have my insurance card available for display when I need it. I'm pretty happy with my choice of Clearcover for auto insurance so far and hope to be with them indefinitely.

Amazing customer service for claim process Was in a car accident and our car was eventually deemed totaled. From the very beginning Clearcover was super helpful and quick with the process. Our adjuster Celeste Medina was so amazing and kind and always just a phone call or email away. We were clueless in the whole process and she was extremely productive to always give insight and keep us posted on what the next step was going to be. She made a very stressful time in our life a lot easier.

I saved hundreds of dollars for same… I saved hundreds of dollars for same coverage with another insurance company. The only thing I have a problem with is they don't have a website to access your accounts. Mobile access only. I did have a problem getting the phone app to work. Customer service was great helping me understand how to access my account on my phone. I much prefer dealing online than on the phone, however I do like the capabilities of the phone app.

I was a customer for years I was a customer for years - no longer. I had no claims, no missed payments and mailed back all documents in time. They claimed I didn't send a document and dropped my policy with no notice. I mailed said document within 2 days of receiving. They are also no longer issuing policies in CA and no chance of appeal. This is a terrible experience for a valued customer.