I was a customer for years I was a customer for years - no longer. I had no claims, no missed payments and mailed back all documents in time. They claimed I didn't send a document and dropped my policy with no notice. I mailed said document within 2 days of receiving. They are also no longer issuing policies in CA and no chance of appeal. This is a terrible experience for a valued customer.

I received a non-renewal notice for… I received a non-renewal notice for failure to complete a questionnaire which I never received. A company that allows you to sign up and pay and do EVERYTHING on a mobile app. Suddenly needs you to mail something in to keep coverage? Makes no sense. I also never got a call or email about this. They're just trying to come up with BS reasons to drop as many non-preferred customers for whatever reasons, morally bankrupt company.

Just received a non-renewal notice for… Just received a non-renewal notice for failure to complete a questionnaire which I never received. I was told the questionnaire was mailed - this from a company which does everything online. The questionnaire never arrived in my mail box. I called immediately to ask that a new questionnaire be sent which I would gladly complete. Took them all of 10 minutes to reply via email that it was not possible. No explanation as to why it was not possible.

Honestly really happy with them! Honestly really happy with them! The reason I switched is because apparently they had the lowest prices in my state, especially for young people (I was 19 at the time). Turns out they were right, I pay under $100 a month with them for my plan, where the same plan with the "best" and "most trusted" insurance company Progressive was costing me nearly 2x that amount PER MONTH! Im so glad I switched. Perfect for young people to start being independent!

I saved hundreds of dollars for same… I saved hundreds of dollars for same coverage with another insurance company. The only thing I have a problem with is they don't have a website to access your accounts. Mobile access only. I did have a problem getting the phone app to work. Customer service was great helping me understand how to access my account on my phone. I much prefer dealing online than on the phone, however I do like the capabilities of the phone app.