Just got them and they are a bit hard… Just got them and they are a bit hard to contact by phone but otherwise haven't had enough experience with them for a great review

Impressive Impressive. The online quoting tool was great, it pulled accurate information about my property, and i was able to hold the quote and compare coverages for weeks! The coverage amounts were adequate, and the rate—WOW— blows all of the big box carriers out of the water by miles! There is nothing comparable. I called a few times to ask a couple questions and received excellent service. This being my 1st home purchase my wife and I wanted to keep our rate as low as possible, UD has acheived that. So far, so good! Thanks

I purchasesed a door and 2 windows I purchasesed a door and 2 windows. They came to install and the windows were perfect, but when shown the door it didn't even comes close to matching the color I needed so I refused install. They argued with me for months till I finally contacted the BBB and have been asking for my money back $4800. They have called to try to fix the situation but when you get a business that just wants to argue with you interest is lost at ever doing business with this place again. On one phone conversation a gentlemen told me they don't even have the stain to match what I need. So then give me my money back then. They will not budge on doing this so now we have to go thru mediation with the BBB. Meanwhile I am paying interest on this $4800.00 because I had to finance it. Their customer service when it comes to complaints is horrible. Instead of listening to me they just continue to argue with me. I just want my money back, with interest now.

All of by transaction was accomplished… Most of my transaction was accomplished online through a very customer friendly website. When completed and I had a question or two so I called their office. My call was handled by a live person who was friendly and competent. My questions were discussed and answered in a relaxed fashion, never making me feeling rushed in any way.

My experience is awesome My experience is awesome. Customer service is very helpful the answered all my questions. The website easy to maneuver through to create my quote. And as a first time home buyer be made my experience of shopping around for home owner insurance real easy.