Samuel
GBEasy to use online quote. -
Neil Schwam
GBMany questions - great customer service I had several questions - customer service was effective, professional, friendly and pro-active. All the agents that served me clearly knew what they were doing and wanted to and did provide top-notch service. Overall communication during the entire process was great. The only downside, and therefore 4 rather than 5 stars, is the online/web application interface - it's pretty good, but a bit confusing and could be better.
Carol Sossi
GBJasmyn William's is so awesome and… Jasmyn William's is so awesome and truly caring. She looked into my policy after I got different dec.page on my policy she saved me money and was so efficient and responded immediately. She deserves all the best and her management team should know that she is reason the consumer/customer stays with a co.her excellent customer care is truly the best!!!!!! Thank-you again Jasmyn YOU TRULY ROCK....CAROL SOSSI
LGB
GBAll of by transaction was accomplished… Most of my transaction was accomplished online through a very customer friendly website. When completed and I had a question or two so I called their office. My call was handled by a live person who was friendly and competent. My questions were discussed and answered in a relaxed fashion, never making me feeling rushed in any way.
Janis
GBMy calls and emails were answered… My calls and emails were answered promptly by Matthew Benefield. The rate quoted was very competitive, and I feel comfortable with the coverage.