My calls and emails were answered… My calls and emails were answered promptly by Matthew Benefield. The rate quoted was very competitive, and I feel comfortable with the coverage.

Many questions - great customer service I had several questions - customer service was effective, professional, friendly and pro-active. All the agents that served me clearly knew what they were doing and wanted to and did provide top-notch service. Overall communication during the entire process was great. The only downside, and therefore 4 rather than 5 stars, is the online/web application interface - it's pretty good, but a bit confusing and could be better.

Yaima Suarez provided the best… Yaima Suarez provided the best experience I’ve had with insurance. I’m a mortgage guy and I dread dealing with insurance! Having Yakima’s help today was like being on vacation. Fully & Completely exceeded my expectations!

My experience is awesome My experience is awesome. Customer service is very helpful the answered all my questions. The website easy to maneuver through to create my quote. And as a first time home buyer be made my experience of shopping around for home owner insurance real easy.

Representative Jasmyn Williams Jasmyn Williams was very pleasant and helpful. She made my experience shopping for homeowners insurance very stress-free. She went into detail for things that I did not understand, and I really appreciated that. I wish that more representatives were as professional as she was. Thank you, Jasmyn!