I had a decent experience until.... I had a decent experience until I brought the trailer back and was accused of swapping out propane tanks. I assured them it didn't happen but they didn't believe me and wouldn't let it go. Just by luck, I took a picture of the trailer and my truck when I was leaving that showed the original propane tank matching what I brought back, otherwise I would've been out honest money because of their incompetence! Turns out they rented out a trailer with a propane tank that was 10 YEARS past it's certified life. VERY scummy situation. They didn't offer anything for my trouble or to make me happy, so I will never go back and I haven't been quiet about telling friends about what happened, screw em!

Trusted Service & Support Providing trusted service is what ADV is all about. We have rented various units from ADV and have always been impressed with their customer service and expedient check-in/check-out process. We have recommended friends and family and will continue to do the same for folks who just aren't ready to own an RV.

Don’t rent an rv from here!!! I was informed the rv I rented was broken down at 4:30 in the afternoon. I was supposed to pick it up at opening the next morning. I had to switch from a newer class a to a class c. The replacement had tv’s missing (only one remained that worked), outlets that didn’t work, and no rear running lights. We were pulled over by the police and forced to sleep on the side of the highway. I paid for roadside assistance and they said they could tow it the next morning. They were extremely unhelpful. The American Dream Vacation I rented from gave me a $70 discount on a $3,000 bill and were unapologetic. I will never rent an rv here again and will actively advise others not to do so as well.

Bad experience I was an owner who placed my RV with this company. Definitely a mistake. Over $5000 worth of damage due to lack of inspection and maintenance. Attempts to reach both the Denton, Tex location and corporate headquarters have been ignored. Never received a final statement or rental proceeds for the last month the unit was with them. Really regret my decision to do business with ADV.

Not happy with experience!! Not happy with experience!!! Upon pick-up, the refrigerator was not turned on, as we were told it would be, so it took forever to cool it down with the propane tank while we were on the road for 5 hours and had to stop for ice to keep the food from spoiling. The generator was inoperable during driving both directions so the cabin was 95 degrees and running the a/c at max did not cool us much. The DVD player was inoperable. There was a leak in the black water hose connection causing bad odor outside RV. City water connection also had leak on the RV Unfortunately, our 1st experience renting an RV was tainted and we would not rent from Copley RV/American Dream Vacations again. The units are not inexpensive and I think the maintenance should be 1st rate.