TODD GIOELI
GBI rented an RV that was roach infested I rented an RV that was roach infested, had a bathroom based water leak, had a freezer that did not work, had cloudy headlight lenses that limited the headlight’s effectiveness, had a water pump (under the master bedroom bed) leak and had the oil pressure light on as we pulled out of the lot (oil change was started but they forgot to replace the removed oil). I complained during the trip and after. I asked for a refund.....was denied!! They offered me a free day off a future rental. STAY AWAY FROM THIS ORGANIZATION!!!!!!
fewtravels
GBAmerican Nightmare Vacation American Dream Vacation is a company I will never do business with again. They were late with the RV doing last minute repairs, and many other repairs were needed we found out on our trip. They take no responsibility for anything, and if something breaks its on you. No wonder there were so many things needing repair. Who would want to report them, they would be stuck with the bill, and so the damaged RV gets passed along to the next person. Not an enjoyable vacation due to American Dream Vacation should change their name to American Nightmare.
Liz Parkes
GBRV had damaged water tank which was… RV had damaged water tank which was not discovered until the next morning. 5 adults spent three days and nights without any water, washing or toilet facilities. Wasted 1 day and 1 night of our holiday undergoing repairs. Only compensation was a refund of one day rental. Nothing for the inconvenience or upset. Travelled from England for this holiday and it is NOT a good advertisement for your country. Will Not be using this company again and will warn anyone else against using them. We do have friends in the U. S. and they will also warn against using this firm.
DOAN, HOA
GBWe got the RV with no AC from San…Reinvestment speak We got the RV with no AC from San Antonio Texas to Miami they have no AC at all when returning back a day early they tell us they will make a Reinvestment the total came out over $3000 rental After they make me fill out the form they only return back $38.75 how nice the treat the clients out that whole time and been waiting for them Give me Good answer Reason why(;) Not recommending
Joan Lunsmann
GBBad experience I was an owner who placed my RV with this company. Definitely a mistake. Over $5000 worth of damage due to lack of inspection and maintenance. Attempts to reach both the Denton, Tex location and corporate headquarters have been ignored. Never received a final statement or rental proceeds for the last month the unit was with them. Really regret my decision to do business with ADV.