American Dream Vacations

28840 Interstate 10 Frontage Rd, 78006, Boerne, United States
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2.10
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

5.00%

1

65.00%
About American Dream Vacations

RV, Motorhome, Travel Trailer Rentals Sales in Arkansas, Florida, Georgia, Illinois, Missouri, New Mexico, Oklahoma, and Texas!

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SUSAN REISSNER
GB

America BAD dreams I am so surprised to be contacted as our experience with AmericaBADdreams was less than positive. We actually loved the motorhome we rented which helped us in our purchase a few years later. However we found the walk through and on the road assistance less than satisfactory. My guess is since you rent such a variety of rv models, some privately owned, you cannot be super knowledgeable. But your staff should know the basics. We were definitely oversold on some coverage such as propane. We ended with being charged for some damage we did not do, and thanks to another renter, we fought it and won through the state attorney ‘s office.

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Dobbs, Robert
GB

I think the price could’ve been lower I think the price could’ve been lower, it wasn’t the camper we were expecting. Pictures are deceiving. The strictness on the times to pick up and drop off by, were understandable yet too strict. Next time we rent from there, we will look at them all beforehand and decide which one we want to rent, no more online site unseen renting.

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TODD GIOELI
GB

I rented an RV that was roach infested I rented an RV that was roach infested, had a bathroom based water leak, had a freezer that did not work, had cloudy headlight lenses that limited the headlight’s effectiveness, had a water pump (under the master bedroom bed) leak and had the oil pressure light on as we pulled out of the lot (oil change was started but they forgot to replace the removed oil). I complained during the trip and after. I asked for a refund.....was denied!! They offered me a free day off a future rental. STAY AWAY FROM THIS ORGANIZATION!!!!!!

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Louise Ramsey
GB

17' Casita rental I enjoyed working with the gals and guys at American Dream Vacations. Being new to trailer/camper tripping, they covered all bases to make sure I had a safe and joyful experience. I wish I had had a stabilizer as the camper had some sway in it. I kept my speed down, which I intended to do anyway, but there was still some sway happening. I looked into purchasing a different tow package in Colorado but the cost was very pricey ($400!). I made do with what I had and had a marvelous experience!

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Faith Smith
GB

DONT RENT DONT RENT! Please use this as a warning! Horrible! Where do I even begin? If there was everything that could've gone wrong it did 16 hours away from home in the mountains in the middle of no where with my young children, husband and I. ***This was our BIGGEST ISSUE. Where you connect your water, it began to FLOOD the entire RV, I didn't have enough towels to clean the flooding. I wasn't sure what we were going to do. We must've called the person in charge 5 times a day and every time he guided us, with no solution. We were just so desperate for water in our RV. And when we used the little bit of water before we realized it was beginning to flood, underneath the sink had a leak also! Park ranger did everything he could to help us, because at first we didn't even realize it was flood. He had to knock on the RV to notify something was wrong with it. Smaller issues: 1. prices aren't accurate on website the optional charges on the website, after you pay the deposit they tell you it's actually mandatory. Which I was able to move forward from and we still rented a week. 2. The heater in the front of the RV doesn't work so be ready for it to fog up and you have no way of seeing out your windows, ANY OF THEM. 3. Nonetheless the side mirror that was broken it wasn't even useable. Which for a first time driving these massive things it can be scary. 4. Showers didn't work due to lack of water 5. Heater didn't work due to propane being empty. Happy New Year to us! Please people reading this, I HIGHLY recommend trying a different company that may work with you better after your experience and accommodate you more than a days worth of a rental, when you had issues the entire week, spending hours on attempting to clean and fix. I DO NOT RECOMMEND. Please please please, take my review as not someone just looking to write a poor review, but it was truly miserable, and they don't compensate worth making up for. And it's a shame because the people in there are soooo nice it was so difficult to be frustrated with them. But paying over $2,700 PLUS the $1500 damage fee. All you get compensated is $290???? Absolutely not. They will tell you they've corrected everything as they told me about a poor review they had and "corrected it."

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