We got the RV with no AC from San…Reinvestment speak We got the RV with no AC from San Antonio Texas to Miami they have no AC at all when returning back a day early they tell us they will make a Reinvestment the total came out over $3000 rental After they make me fill out the form they only return back $38.75 how nice the treat the clients out that whole time and been waiting for them Give me Good answer Reason why(;) Not recommending

I rented an RV that was roach infested I rented an RV that was roach infested, had a bathroom based water leak, had a freezer that did not work, had cloudy headlight lenses that limited the headlight’s effectiveness, had a water pump (under the master bedroom bed) leak and had the oil pressure light on as we pulled out of the lot (oil change was started but they forgot to replace the removed oil). I complained during the trip and after. I asked for a refund.....was denied!! They offered me a free day off a future rental. STAY AWAY FROM THIS ORGANIZATION!!!!!!

Trusted Service & Support Providing trusted service is what ADV is all about. We have rented various units from ADV and have always been impressed with their customer service and expedient check-in/check-out process. We have recommended friends and family and will continue to do the same for folks who just aren't ready to own an RV.

Don’t rent an rv from here!!! I was informed the rv I rented was broken down at 4:30 in the afternoon. I was supposed to pick it up at opening the next morning. I had to switch from a newer class a to a class c. The replacement had tv’s missing (only one remained that worked), outlets that didn’t work, and no rear running lights. We were pulled over by the police and forced to sleep on the side of the highway. I paid for roadside assistance and they said they could tow it the next morning. They were extremely unhelpful. The American Dream Vacation I rented from gave me a $70 discount on a $3,000 bill and were unapologetic. I will never rent an rv here again and will actively advise others not to do so as well.

Equipment needs to be worked on and… Equipment needs to be worked on and reimburse customers adequately when they spend as much time working on or having equipment worked on. I definitely will never use them again. Was not worth money spent. If they would have reimbursed me adequately it probably wouldn’t set so bad. Very disappointed.