America BAD dreams I am so surprised to be contacted as our experience with AmericaBADdreams was less than positive. We actually loved the motorhome we rented which helped us in our purchase a few years later. However we found the walk through and on the road assistance less than satisfactory. My guess is since you rent such a variety of rv models, some privately owned, you cannot be super knowledgeable. But your staff should know the basics. We were definitely oversold on some coverage such as propane. We ended with being charged for some damage we did not do, and thanks to another renter, we fought it and won through the state attorney ‘s office.

Equipment needs to be worked on and… Equipment needs to be worked on and reimburse customers adequately when they spend as much time working on or having equipment worked on. I definitely will never use them again. Was not worth money spent. If they would have reimbursed me adequately it probably wouldn’t set so bad. Very disappointed.

I rented an RV that was roach infested I rented an RV that was roach infested, had a bathroom based water leak, had a freezer that did not work, had cloudy headlight lenses that limited the headlight’s effectiveness, had a water pump (under the master bedroom bed) leak and had the oil pressure light on as we pulled out of the lot (oil change was started but they forgot to replace the removed oil). I complained during the trip and after. I asked for a refund.....was denied!! They offered me a free day off a future rental. STAY AWAY FROM THIS ORGANIZATION!!!!!!

Rented RV for 2016 Albuquerque Balloon… Rented RV for 2016 Albuquerque Balloon Fiesta. RV running when we did initial walk through. Once on Fiesta grounds we quickly discovered the batteries were dead. Running generator did not charge them. ADV technician replaced batteries with 2 12 volt batteries in series creating 24 volts of power and blew out power. We also discovered they had filled the black water tank with clean water causing the toilet to overflow. After all these problems and spending a night with now power ie no lights or heat ADV refused to give us a partial refund on the rental cost.

Is there one less than negative one Is there one less than negative one . Sued my disabled family that broke down on a make a wish trip now deceased and the stress and anguish anger. And being left on side of road in middle of nowhere. They only cared about a rv that was not road worthy and knew it had mechanical problems before and during the trip..