NIG Weasels out of Covid related Claims Disgusting company who has denied paying out business interruption claims by saying when the policy was written, Covid didn't exist. The Supreme Court just ruled that these claims should be paid out, but as NIG was not part of the list of insurers being taken to court by the FCA, their judgment did not apply to NIDG customers. Shameful. In a world where there is no shame left.

Run a mile Run a mile! They will drag out all claims over 6 months, tell you they have no issue in settling the claim, then hit you with an exclusion clause 8 months later after you've incurred thousands of pounds in additional costs waiting for your insurance payout! If you use these as insurers please understand you are not insured! Reporting them to the Ombudsman,

Not even worth one star.Whenever you… Not even worth one star.Whenever you try to call them you are in waiting for hours. I had an accident on 12/7/23 when another car jumped a red light and collided into me. They took the car to garage on 25 th 13 days post accident. No update in between , always on hold for more than 90 mins. Very poor customer service. Today the team leader was supposed to contact me post my call this morning to an advisor after trying for several days and what a surprise no calls till 17:30. I am been made the criminal. Been pushed from pillar to post. There has been no check about any discomfort or wellbeing. Very poor service

Don't insure with this company I had an accident that I am climbing for and they have been extremely slow to respond. It took nearly two weeks before I got through to someone after my accident. And that was after calling in and waiting untold hours over the two weeks and emailing. I have sent my quote to them for repairs to my truck and haven't even had an acknowledgement email to say they've received it. Have tried ringing multiple times as I need the repairs done as my MOT is due in 3 weeks now and it currently won't pass. Don't insure with this company

DIABOLICAL Have tried to contact NIG Van insurance, I waited 50 minutes on the phone two days running, each time after the 50 minutes they cut me off. I have replied to two emails to NIG, not once had a reply. Can anyone suggest how legally we can remove this cheapskate company for selling insurance.