DIABOLICAL Have tried to contact NIG Van insurance, I waited 50 minutes on the phone two days running, each time after the 50 minutes they cut me off. I have replied to two emails to NIG, not once had a reply. Can anyone suggest how legally we can remove this cheapskate company for selling insurance.

I have nothing but praise for this… I have nothing but praise for this company who dealt with a recent insurance claim for me. The staff and loss adjusters they worked with were all second to none. Completely on the ball and fair. I dealt with 5 ladies in total on different dates and all were excellent.

Accident occurred in mid October Accident occurred in mid October. Vehicle deemed a write off and valued at just over 5k. Payment made and in bank 1 month later. Very happy with this outcome.

Not even worth one star.Whenever you… Not even worth one star.Whenever you try to call them you are in waiting for hours. I had an accident on 12/7/23 when another car jumped a red light and collided into me. They took the car to garage on 25 th 13 days post accident. No update in between , always on hold for more than 90 mins. Very poor customer service. Today the team leader was supposed to contact me post my call this morning to an advisor after trying for several days and what a surprise no calls till 17:30. I am been made the criminal. Been pushed from pillar to post. There has been no check about any discomfort or wellbeing. Very poor service

NIG are always reliable NIG are always reliable with their site visits and give as honest reports and feedback as they possibly can. Very professional