Avoid at all costs Avoid at all costs, nothing but headache. Decided to cancel my insurance without valid reasons. scammers. Paid for insurance in one payment, 2 month later they decided to cancel it without valid reason, and refunded 1/3 of the sum. Avoid avoid avoid.... Wish I read people's reviews earlier now it makes sense

Nothing but theifs Agreed to start a fleet cover for our vehicles, once they had taken two payments they cancelled our insurance, claiming the business wasn’t past the 2year old requirement. This was never asked before agreeing to the quote and we was never made aware that this was a requirement beforehand. I will be contacting the ombudsman and trading standards.

Very good at collecting premiums but… Very good at collecting premiums but politely worse than inadequate to deal with claims. Claim handler is never in office when called over 2 months. Even if you get someone not much gets done. Dragging the case as long as possible to find something wrong to avoid the claim. You need to push them to bring back anything back due to loss. My experience is still continuing with them but seriously go elsewhere and pay more for peace of mind and avoid them if you want insurance and not pain I know I will go elsewhere. No more £3K premium NIG.

Why cant i give them no stars? Why cant i give them no stars? So long on hold,answer our calls for God's sake No call back even when requested Poor and misleading information from "Advisor" Wish id never used this company Water pouring through my roof from Friday and they are sending a surveyor out on Tuesday Shocking company

Kilburn Road Steve explained what was required in advance of the meeting, and then during the survey was patient and showed genuine interest in the clients plans and explained why certain information was required and on the couple of issues that were identified as requiring action explained the reasoning behind it. The client was appreciative of this and with the whole process,