Very good at collecting premiums but… Very good at collecting premiums but politely worse than inadequate to deal with claims. Claim handler is never in office when called over 2 months. Even if you get someone not much gets done. Dragging the case as long as possible to find something wrong to avoid the claim. You need to push them to bring back anything back due to loss. My experience is still continuing with them but seriously go elsewhere and pay more for peace of mind and avoid them if you want insurance and not pain I know I will go elsewhere. No more £3K premium NIG.

AVOID THIS COMANY AT ALL COSTST This company has absolutely no regard for its clients and drags the claim out without any good cause. I personally think that NIG knowing the insured company has no income due to the claim that they hope to bleed the company dry and hope the company closes down before they make any decision. Absolutely appalling treatment and I would advise anyone thinking of insuring to avoid at all costs, the worst insurance company I have ever been insured by

I have nothing but praise for this… I have nothing but praise for this company who dealt with a recent insurance claim for me. The staff and loss adjusters they worked with were all second to none. Completely on the ball and fair. I dealt with 5 ladies in total on different dates and all were excellent.

Accident occurred in mid October Accident occurred in mid October. Vehicle deemed a write off and valued at just over 5k. Payment made and in bank 1 month later. Very happy with this outcome.

Avoid at all costs Avoid at all costs, nothing but headache. Decided to cancel my insurance without valid reasons. scammers. Paid for insurance in one payment, 2 month later they decided to cancel it without valid reason, and refunded 1/3 of the sum. Avoid avoid avoid.... Wish I read people's reviews earlier now it makes sense