Run a mile Run a mile! They will drag out all claims over 6 months, tell you they have no issue in settling the claim, then hit you with an exclusion clause 8 months later after you've incurred thousands of pounds in additional costs waiting for your insurance payout! If you use these as insurers please understand you are not insured! Reporting them to the Ombudsman,

Very good at collecting premiums but… Very good at collecting premiums but politely worse than inadequate to deal with claims. Claim handler is never in office when called over 2 months. Even if you get someone not much gets done. Dragging the case as long as possible to find something wrong to avoid the claim. You need to push them to bring back anything back due to loss. My experience is still continuing with them but seriously go elsewhere and pay more for peace of mind and avoid them if you want insurance and not pain I know I will go elsewhere. No more £3K premium NIG.

DIABOLICAL Have tried to contact NIG Van insurance, I waited 50 minutes on the phone two days running, each time after the 50 minutes they cut me off. I have replied to two emails to NIG, not once had a reply. Can anyone suggest how legally we can remove this cheapskate company for selling insurance.

Our experience with Allan from NIG was… Our experience with Allan from NIG was brilliant he was so supportive and assisted us with what we needed going forward with the business

Don't insure with this company I had an accident that I am climbing for and they have been extremely slow to respond. It took nearly two weeks before I got through to someone after my accident. And that was after calling in and waiting untold hours over the two weeks and emailing. I have sent my quote to them for repairs to my truck and haven't even had an acknowledgement email to say they've received it. Have tried ringing multiple times as I need the repairs done as my MOT is due in 3 weeks now and it currently won't pass. Don't insure with this company