Useless - hours of my life wasted trying to contact them Hit by a van insured by this company 4 weeks ago. Driver immediately accepted liability and claim started. They want to potentially write my car off, which needs an engineer to make a decision so a 3 week delay until there was someone available to call me to discuss. No contact made, so i tried to contact them via their customer service line. It says current wait time is 3-5mins, but i've called them multiple times today and yesterday and have been unable to get through. At the moment i'm over an hour into my latest call on hold. Their call back option doesn't work either. Absolutely abysmal.

NIG Weasels out of Covid related Claims Disgusting company who has denied paying out business interruption claims by saying when the policy was written, Covid didn't exist. The Supreme Court just ruled that these claims should be paid out, but as NIG was not part of the list of insurers being taken to court by the FCA, their judgment did not apply to NIDG customers. Shameful. In a world where there is no shame left.

AVOID THIS COMANY AT ALL COSTST This company has absolutely no regard for its clients and drags the claim out without any good cause. I personally think that NIG knowing the insured company has no income due to the claim that they hope to bleed the company dry and hope the company closes down before they make any decision. Absolutely appalling treatment and I would advise anyone thinking of insuring to avoid at all costs, the worst insurance company I have ever been insured by

DIABOLICAL Have tried to contact NIG Van insurance, I waited 50 minutes on the phone two days running, each time after the 50 minutes they cut me off. I have replied to two emails to NIG, not once had a reply. Can anyone suggest how legally we can remove this cheapskate company for selling insurance.

Our experience with Allan from NIG was… Our experience with Allan from NIG was brilliant he was so supportive and assisted us with what we needed going forward with the business