I have nothing but praise for this… I have nothing but praise for this company who dealt with a recent insurance claim for me. The staff and loss adjusters they worked with were all second to none. Completely on the ball and fair. I dealt with 5 ladies in total on different dates and all were excellent.

Our experience with Allan from NIG was… Our experience with Allan from NIG was brilliant he was so supportive and assisted us with what we needed going forward with the business

I have never had such a bad experience… I have never had such a bad experience trying to get hold of an insurance Company like this one. Phoned 3 times, waited nearly an hour each time only for the phone to overflow and be answered by someone who doesn't know about car insurance. I have a vehicle off the road, i just need a replacement courtesy vehicle to run my business effectively. This Company isn't helping whatsoever! Come on NIG pull your fingers out !

It's not service and you are not treated like a customer They take nearly an hour to answer the phone. Ridiculous. Tried 5 times over 2 weeks. They write to you but never reply by email or post. When I finally got through to someone, the staff-member was so rude and spoke to me as if I was a criminal. Not a customer paying £1400 a year for an insurance policy. I would say terrible customer service but there is no service and you are not treated like a customer. Never again.

AVOID THIS COMANY AT ALL COSTST This company has absolutely no regard for its clients and drags the claim out without any good cause. I personally think that NIG knowing the insured company has no income due to the claim that they hope to bleed the company dry and hope the company closes down before they make any decision. Absolutely appalling treatment and I would advise anyone thinking of insuring to avoid at all costs, the worst insurance company I have ever been insured by