Yesterday made a year I have been out… Yesterday made a year I have been out of my home due to Hurricane Michael. The UPC cut us a check for for living expenses in the amount of 4,000 in which on PCB they were charging us 1300 a week! Needless to say they are refusing to give us the policy amount to fix home instead offered us 30,000 when that's less than 68,000 that their adjuster suggested. I never knew it would be this hard to get something you've paid for years and to just get back home! I hate this company will will continue to tell my story. FIND SOMEONE ELSE NOW!

Hate this company!! Hate this company!!! Made my life a nightmare for over 6 years for nothing. Could have settled my claim... instead gave me the run around, I hired lawyers, my hone was burned but fixable, went to trial and won!!! Too bad the home has been torn down by the city, my mortgage went into foreclosure and I literally moved 15 times, sometimes living in a storage unit. Shame on them!!!! I purchased my policy from a licensed agent, I know nothing about insurance and they had the nerve to tell me to read the fine print. Karma.

If could rate less would If could rate less would. I paid for full-year coverage, received the policy, and within 30 days a notice of cancellation was issued without contacting the policy owner, horrible customer service experience, and run around after run around. No claim, or change in resident. To make matters worse, received a partial refund of the full policy payment.

lack of professionalism and calm and courtesy The lack of communication, little to no updates, emails, texts, and lacking of professionalism on our case over 120 days. I would not recommend this company for home insurance.

If I could give NEGATIVE stars I would! If I could give NEGATIVE stars I would! This company is by far the worst company to work with in regards to a claim. They take their time, low ball you and then force you to sign for a final settlement WITHOUT them providing you a breakdown of what they are paying. It has been MONTHs and we are still waiting. TAKE MY ADVICE - get another company for your homeowners insurance.