100% Recommended As a young adult I would never insure my new home with any other company! Great customer service and guidance towards the best option for me. My parents recommended after their 15 year relationship with them and I shall refer my kids when its their time! Most companies are only interested in dollar signs but Universal has set the standards for truly caring for their clients for the long term. Thank you for the help team! Luciana

Absolutely horrible experience with… Absolutely horrible experience with this company. I am a year into a claim with no resolution. My home had a roof leak with mold damage. A year later, our family remains in this home as the insurance company fails to send needed documentation to my mortgage company. I have never experienced such poor communication. My next step in dealing with this is contacting an attorney. Do NOT use this company.

This company's practices in settling… This company's practices in settling claims is criminal. I lost an entire condo of furniture, cabinets, bathroom vanities, carpet, etc due to water damage and mold and they paid 40,000 against coverage of 200,000. Mediation a joke. Going to court. Do not rely in this company for your home owners insurance.

Worse home insurance company! Worse home insurance company! They paid $ 3000 for my total loss of personal property from Hurricane Michael and said they were not paying any more. I have fought them for 5 years.

If I could give NEGATIVE stars I would! If I could give NEGATIVE stars I would! This company is by far the worst company to work with in regards to a claim. They take their time, low ball you and then force you to sign for a final settlement WITHOUT them providing you a breakdown of what they are paying. It has been MONTHs and we are still waiting. TAKE MY ADVICE - get another company for your homeowners insurance.