Helpful BUT be sure to review payment options Our agent was helpful in getting the policy all set up. However, she did not explain payment options very well. Once everything was set and we were getting ready to give payment information we noticed it would be cheaper to pay the yearly premium. Because monthly payments were already set up, we had to wait till the next month to call back and change the payment plan.

Sent them a check and had bank fraud … Sent them a check and had bank fraud the next day. Just got a new bank account and they were the only people who had my account information. Absolutely disgraceful.

Haven't heard from them since I signed … Haven't heard from them since I signed up. No emails, no surveys, not even a reminder that my monthly payment will be auto deducted.

They charged me for (2) premiums when I… They charged me for (2) premiums when I specifically requested that my policy not began until May 28th, the time I get paid each month. The policy was not sent to me to sign until early May. For whatever reason, they made the policy effective April 28th, although I do not sign the policy until May so they could take an extra premium from me. I emailed them about my concerns and they blamed my writing agent and insinuated that we both authorized the April 28th effective date which I DID NOT personally, the consumer. This is very unethical and unacceptable. They took advantage of an opportunity to grab another premium from me and they took advantage of me as a consumer. I am looking into other policies right now as a result of all of this.

I am trying to get Sagicor to respond… I am trying to get Sagicor to respond about my mother's policies since August and I am yet to received a call or an email from Sagicor. All contacts speaking to someone, "I had to go beyond the call of duty to reach out to someone." I have FedEx my documents, I have also visited your Mandeville office and have additional documents certified and sent to Mss. Higgins and have yet to receive a response from her to say that she is in receipt of the documents. I have furnished Sagicor with both my email and phone number and have yet to receive ONE form of communication from this company. If I was waiting on my mom's money for burial, the body would be rotten by now. They have no empathy or care whatsoever, and I am amazed that they are still in business with such unprofessionalism. Dawn Walters