MARK
GBThey charged me for (2) premiums when I… They charged me for (2) premiums when I specifically requested that my policy not began until May 28th, the time I get paid each month. The policy was not sent to me to sign until early May. For whatever reason, they made the policy effective April 28th, although I do not sign the policy until May so they could take an extra premium from me. I emailed them about my concerns and they blamed my writing agent and insinuated that we both authorized the April 28th effective date which I DID NOT personally, the consumer. This is very unethical and unacceptable. They took advantage of an opportunity to grab another premium from me and they took advantage of me as a consumer. I am looking into other policies right now as a result of all of this.
THOMAS
GBHaven't heard from them since I signed … Haven't heard from them since I signed up. No emails, no surveys, not even a reminder that my monthly payment will be auto deducted.
JUSTIN
GBDishonest Company The company approved me at a favorable rate. Then, because of an error on their end, they were attempting to draft from the wrong account. They had transposed 2 numbers from my written application. Long story short my coverage was terminated, without them contacting me. When I was finally notified and I requested that we re-open the account, they completely redid the underwriting process even thought it had been less than 60 days from the first one. Nothing on my health had changed, but the new underwriter rated my policy because of a medication I am prescribed to help with fear of flying. The prior underwriter had that information as well and had given me favorable terms. My new premium is $50/mo higher than they originally said it would be. I took the new coverage even though I believe I was scammed by them because I am too busy to redo underwriting with a different company. I will eventually get around to getting a replacement policy from a more honest company and, at that rime, I’ll drop this coverage.
TIMOTHY
GBI called to cancel my insurance and get … I called to cancel my insurance and get my money back. It had just been taken out. I called Denver my rep august 9th at 10:10 am he finally answered at 11:25. days go by after me asking about my refund. august 10th at 3:02 he said he started the process really! Finally august 18th at 6:41 pm he messages me and lets me know that the cancelation has been approved. This is unacceptable. I want my money back. Its not my fault he waited 9 days. Pretty much till its to late to get a refund. I will shout from the roof tops if I have to or report to the Insurance Board about Him and the company. Sorry if this sounds bad but really its almost a 100 bucks.
GLENDA
GBI took out this policy in October I took out this policy in October, 2017. I have had 2 drafts taken out of my Checking account in October, 1 in November and 1 in December and I still have not received a policy or any paperwork and have no idea what is in the policy