MICHAEL
GBI purchased a term life insurance … I purchased a term life insurance policy in Dec 2016. It asked for my review of the policy and I noted there were a few minor changes to be made. I notified the agent and left it at that. A few months later I realized that I had not printed out a copy of my policy. I tried to access it again through the links in the email that was sent me but without success. I tried to contact my agent through previous email address she had sent me without success either. I next went on to the Sagicor website and sent an email to them through their "contact us" section of the site. I didn't receive a response from them either. So here I am 9 months later, faithfully paying someone at Sagicor for a policy I cannot access nor print a copy of nor get any response from the company itself. It makes me wonder if someone dies how difficult it must be for the relatives to receive a payout ion a policy.
CHARLES
GBDid not have actual input Did not have actual input on the company as it was handled through our Financial Adviser. However, I am satisfied with the report he gave to us on Sagicor. Thank you.
MARK
GBThey charged me for (2) premiums when I… They charged me for (2) premiums when I specifically requested that my policy not began until May 28th, the time I get paid each month. The policy was not sent to me to sign until early May. For whatever reason, they made the policy effective April 28th, although I do not sign the policy until May so they could take an extra premium from me. I emailed them about my concerns and they blamed my writing agent and insinuated that we both authorized the April 28th effective date which I DID NOT personally, the consumer. This is very unethical and unacceptable. They took advantage of an opportunity to grab another premium from me and they took advantage of me as a consumer. I am looking into other policies right now as a result of all of this.
DARREN
GBSent them a check and had bank fraud … Sent them a check and had bank fraud the next day. Just got a new bank account and they were the only people who had my account information. Absolutely disgraceful.
JUSTIN
GBDishonest Company The company approved me at a favorable rate. Then, because of an error on their end, they were attempting to draft from the wrong account. They had transposed 2 numbers from my written application. Long story short my coverage was terminated, without them contacting me. When I was finally notified and I requested that we re-open the account, they completely redid the underwriting process even thought it had been less than 60 days from the first one. Nothing on my health had changed, but the new underwriter rated my policy because of a medication I am prescribed to help with fear of flying. The prior underwriter had that information as well and had given me favorable terms. My new premium is $50/mo higher than they originally said it would be. I took the new coverage even though I believe I was scammed by them because I am too busy to redo underwriting with a different company. I will eventually get around to getting a replacement policy from a more honest company and, at that rime, I’ll drop this coverage.