TIMOTHY
GBI called to cancel my insurance and get … I called to cancel my insurance and get my money back. It had just been taken out. I called Denver my rep august 9th at 10:10 am he finally answered at 11:25. days go by after me asking about my refund. august 10th at 3:02 he said he started the process really! Finally august 18th at 6:41 pm he messages me and lets me know that the cancelation has been approved. This is unacceptable. I want my money back. Its not my fault he waited 9 days. Pretty much till its to late to get a refund. I will shout from the roof tops if I have to or report to the Insurance Board about Him and the company. Sorry if this sounds bad but really its almost a 100 bucks.
Michael Overkamp
GBInept underwriters Inept underwriters. Customer service reps who speak no English and they have a very negative outlook. Run far away.
Disappointed
GBCustomer service was OK even though she … Customer service was OK even though she wasn't able to help me. I don't have access to print out a form without going to library just to change which account my automatic payment comes from. It's an inconvenience
CHRISTINE
GBWith something as important as life … With something as important as life insurance I feel that a hard copy should be mailed to the insured and not have to be printed out. And as for their only through the us postal service change of beneficiary WTHO. Everything else like payments and policy copies are handled online. Now I must download and print a form to mail. Talk about oxymorons.I promise you when I find another policy in my price range Sagicor will be history.
THOMAS
GBHaven't heard from them since I signed … Haven't heard from them since I signed up. No emails, no surveys, not even a reminder that my monthly payment will be auto deducted.