Information that the agent provided was not good information - not trust worthy Michael Goodson told me that the best rate he could get for me was with SafeCo at $1900+ per year and that all other companies (including Liberty Mutual) came in at over $4000 per year. I had already received an online quote from Liberty Mutual for just over $1200 per year so I asked Michael about that. He told me that all these lower quotes were just a trick to get me to call them and that it would end up being significantly higher. His quote with Liberty Mutual was over $4000 per year (according to Michael). However, when an agent with Liberty Mutual called me directly and we went through all of the same basic information, My final rate with LM was just over $1300 per year (I chose lower deductables so it raised the rate from the original online quote). If Homeinsurance.com truley represents and searches all companies equally, how could this happen? Seems to me that SafeCo may have a better kickback to the agents! Even the online quote on Homeinsurance.com showed SafeCo as the highest and all others were about $50 less per month. This is illegal under the Deceptive Trades Practices Act. I have alerted Liberty Mutual about this as well. If you are not going to be honest in your representation for all companies and consumers, you should not be in business. Needless to say, SafeCo nor Homeinsurance.com will benefit from my business. I told my lender not to use SafeCo. And yes, I know that SafeCo is a Liberty Mutual company but, they are still competitors. One star only because it is required!

Rachel Sauls is a peasant Rachel Sauls was the agent, I decided to cancel prior to the start date of the policy, she was impossible to get ahold of and ignored my emails. I had to speak with a safeco representative to cancel the policy.

While it took time, it was very effcient and went well. I spoke with Randell, who was knowledgeable and thorough. Answered all my questions with no problems and even contactedf me when his system didn't automatically adjust a a portion of the quote. 14301957

Called me at 6:05 am!!! I dont know how they got my # They called 6 times in 2 days, asking for a George T? I kept telling them they got a wrong phone#. I finally got pissed when they called at 6:05 am this morning and woke me up. Not cool! Here are all the numbers they called from; (877)379-7707 (877)928-5995 (855)721-6797

Representative that assisted me was awesome and very knowledgeable.... The process to get to my rep was tedious and frustrating. Was transferred around a few times and was annoyed by that. It took longer than expected, much longer.... They couldn't access my current policy info which I thought was odd and again annoying..... I don't fault the customer rep for this bit the process and tools available to there disposal, safe co needs to fix this.... Diane was extremely helpful, courteous, polite and very friendly. By the time I was done I felt better and she had an uphill battle. Hats off too her....