Representative that assisted me was awesome and very knowledgeable.... The process to get to my rep was tedious and frustrating. Was transferred around a few times and was annoyed by that. It took longer than expected, much longer.... They couldn't access my current policy info which I thought was odd and again annoying..... I don't fault the customer rep for this bit the process and tools available to there disposal, safe co needs to fix this.... Diane was extremely helpful, courteous, polite and very friendly. By the time I was done I felt better and she had an uphill battle. Hats off too her....

Diane Boos is an asset to the company she is working for. My husband and I both worked with Diane on the phone to make a change in our present auto and home owners insurance to a new insurance company.. She was most patient with us and explained everything to the smallest detail. She is very knowledgeable about her business and relates that knowledge to the customer in a pleasant and accommodating way. She convinced us and we gave her our business.

Saga home insurance Needed to renew our Saga Home Insurance been with them 6 years never claimed and they wanted to charge double the amount.What about rewarding loyalty.They did reduce it slightly but other insurances much cheaper so I cancelled and they have just.lost a loyal customer

Professional and efficiently complete the whole process At beginning I was not confident about the website. And I felt the agent asked some stupid and too detail questions. But she immediately checked my records, verified my statements, and efficiently complete the whole process as soon as she got all my information. She then sent me the emails with the insurance policy. Well done! Pong

Great Results!! She was patient and informative and feel she found me the best rate. I feel she could have been more personable but she did her job well. I would recommend this company to others.