Information that the agent provided was not good information - not trust worthy Michael Goodson told me that the best rate he could get for me was with SafeCo at $1900+ per year and that all other companies (including Liberty Mutual) came in at over $4000 per year. I had already received an online quote from Liberty Mutual for just over $1200 per year so I asked Michael about that. He told me that all these lower quotes were just a trick to get me to call them and that it would end up being significantly higher. His quote with Liberty Mutual was over $4000 per year (according to Michael). However, when an agent with Liberty Mutual called me directly and we went through all of the same basic information, My final rate with LM was just over $1300 per year (I chose lower deductables so it raised the rate from the original online quote). If Homeinsurance.com truley represents and searches all companies equally, how could this happen? Seems to me that SafeCo may have a better kickback to the agents! Even the online quote on Homeinsurance.com showed SafeCo as the highest and all others were about $50 less per month. This is illegal under the Deceptive Trades Practices Act. I have alerted Liberty Mutual about this as well. If you are not going to be honest in your representation for all companies and consumers, you should not be in business. Needless to say, SafeCo nor Homeinsurance.com will benefit from my business. I told my lender not to use SafeCo. And yes, I know that SafeCo is a Liberty Mutual company but, they are still competitors. One star only because it is required!

Saga home insurance Needed to renew our Saga Home Insurance been with them 6 years never claimed and they wanted to charge double the amount.What about rewarding loyalty.They did reduce it slightly but other insurances much cheaper so I cancelled and they have just.lost a loyal customer

Pushy and Expensive The phone call took almost an hour. At the end the sales guy was very pushy. He told me he had found me the best rate anywhere and I had to lock it in right away because these rates "change by the hour." These are some fairly important purchases that customers will be paying for several years. Customers deserve some time to at least think about the options presented. I initially was just calling for a quote, but in the end the sales guy was looking for an immediate sale. He acted as though if I hung up the phone he was going to lose the sale. I finally did hang up and looked at a few other companies by myself. All three rates I found on my own were lower than the one quoted to me. All three of the other companies let me think about their quote and gave me the time to make an informed decision. I would never use this company to help me buy insurance. It was like dealing with a bad car salesman. Pushy and overpriced. Confirmation # 14309610

Professional and efficiently complete the whole process At beginning I was not confident about the website. And I felt the agent asked some stupid and too detail questions. But she immediately checked my records, verified my statements, and efficiently complete the whole process as soon as she got all my information. She then sent me the emails with the insurance policy. Well done! Pong

New homeowners policy Tucker you worked hard to find a policy to meet my needs and that is appreciated. You were a little pushy during our initial conversation. I do look forward to a to doing business with you in the future. Thanks, Jim