Great customer satisfaction with fantastic savings! Conf # 14387529 Fantastic service along with unbelieveable saving

Lonnie was excellent - provided more than I expected and I expect a lot Lonnie was friendly, knowledgeable and helpful. He answered all my questions and made me aware of some I didn’t know enough to ask – all leading to a completely informed decision. Further he was able to get me a better rate on my automobile policy. He was also quick with return telephone calls – something one rarely sees these days. I would recommend Homeinsurance and particularly Lonnie to anyone. Confirmation number: 14299419

Information that the agent provided was not good information - not trust worthy Michael Goodson told me that the best rate he could get for me was with SafeCo at $1900+ per year and that all other companies (including Liberty Mutual) came in at over $4000 per year. I had already received an online quote from Liberty Mutual for just over $1200 per year so I asked Michael about that. He told me that all these lower quotes were just a trick to get me to call them and that it would end up being significantly higher. His quote with Liberty Mutual was over $4000 per year (according to Michael). However, when an agent with Liberty Mutual called me directly and we went through all of the same basic information, My final rate with LM was just over $1300 per year (I chose lower deductables so it raised the rate from the original online quote). If Homeinsurance.com truley represents and searches all companies equally, how could this happen? Seems to me that SafeCo may have a better kickback to the agents! Even the online quote on Homeinsurance.com showed SafeCo as the highest and all others were about $50 less per month. This is illegal under the Deceptive Trades Practices Act. I have alerted Liberty Mutual about this as well. If you are not going to be honest in your representation for all companies and consumers, you should not be in business. Needless to say, SafeCo nor Homeinsurance.com will benefit from my business. I told my lender not to use SafeCo. And yes, I know that SafeCo is a Liberty Mutual company but, they are still competitors. One star only because it is required!

I was waiting on the phone to speak … I was waiting on the phone to speak with someone for 15 minutes. Once someone answered, they immediately put me on hold without asking me for another 5 minutes. When the phone rang again they answered and immediately hung up on me. This is extremely unprofessional and unacceptable for anyone providing service.

Saga home insurance Needed to renew our Saga Home Insurance been with them 6 years never claimed and they wanted to charge double the amount.What about rewarding loyalty.They did reduce it slightly but other insurances much cheaper so I cancelled and they have just.lost a loyal customer