Lonnie was excellent - provided more than I expected and I expect a lot Lonnie was friendly, knowledgeable and helpful. He answered all my questions and made me aware of some I didn’t know enough to ask – all leading to a completely informed decision. Further he was able to get me a better rate on my automobile policy. He was also quick with return telephone calls – something one rarely sees these days. I would recommend Homeinsurance and particularly Lonnie to anyone. Confirmation number: 14299419

Misleading information I told the agent that I didn't want more than a $1000 deductible - however, it turned out that the deductible on the Travelers Insurance policy that was recommended was $1500 for "regular" claims was/is $1500 and for wind/hail damage 2% of the insured value; for me, this is $2860!! Yes, I certainly should have read the policy more carefully instead of relying on the agent's word that my deductible would be $1000. Now I have to have my roof replaced because of hail damage and cannot afford to pay almost $3000. All the other insurances that I've seen, talked to, or heard about from others do NOT charge more than 1% for ANY claim. I will never use this company again and will cancel the Traveler's policy as soon as I save enough money to pay for the repairs ( which will not be until after next January.) Again, I realize that I should have read the policy more carefully instead of trusting the agent's word - unfortunately I DID trust the agent. I won't ever make that mistake again. I won't recommend Homeinsurance or Travelers to anyone.

Diane Boos is an asset to the company she is working for. My husband and I both worked with Diane on the phone to make a change in our present auto and home owners insurance to a new insurance company.. She was most patient with us and explained everything to the smallest detail. She is very knowledgeable about her business and relates that knowledge to the customer in a pleasant and accommodating way. She convinced us and we gave her our business.

Things are going great so far. I have not had enough experience to fully review the company.

Saga home insurance Needed to renew our Saga Home Insurance been with them 6 years never claimed and they wanted to charge double the amount.What about rewarding loyalty.They did reduce it slightly but other insurances much cheaper so I cancelled and they have just.lost a loyal customer