Misleading information I told the agent that I didn't want more than a $1000 deductible - however, it turned out that the deductible on the Travelers Insurance policy that was recommended was $1500 for "regular" claims was/is $1500 and for wind/hail damage 2% of the insured value; for me, this is $2860!! Yes, I certainly should have read the policy more carefully instead of relying on the agent's word that my deductible would be $1000. Now I have to have my roof replaced because of hail damage and cannot afford to pay almost $3000. All the other insurances that I've seen, talked to, or heard about from others do NOT charge more than 1% for ANY claim. I will never use this company again and will cancel the Traveler's policy as soon as I save enough money to pay for the repairs ( which will not be until after next January.) Again, I realize that I should have read the policy more carefully instead of trusting the agent's word - unfortunately I DID trust the agent. I won't ever make that mistake again. I won't recommend Homeinsurance or Travelers to anyone.

I was waiting on the phone to speak … I was waiting on the phone to speak with someone for 15 minutes. Once someone answered, they immediately put me on hold without asking me for another 5 minutes. When the phone rang again they answered and immediately hung up on me. This is extremely unprofessional and unacceptable for anyone providing service.

Great customer satisfaction with fantastic savings! Conf # 14387529 Fantastic service along with unbelieveable saving

Saga home insurance Needed to renew our Saga Home Insurance been with them 6 years never claimed and they wanted to charge double the amount.What about rewarding loyalty.They did reduce it slightly but other insurances much cheaper so I cancelled and they have just.lost a loyal customer

Proactive, knowledgeable, and excellent customer service Sarah at Homeinsurance made the process very easy. She made the contact with our mortgage broker directly so we didn't have to. She is arranging for the insurance paperwork to be at ready at our closing. And we've bundled our cars with the homeowner's insurance to save more. If we have any future issues there is 24/7 access to help and local adjusters to work with in person. 14318640