I was waiting on the phone to speak … I was waiting on the phone to speak with someone for 15 minutes. Once someone answered, they immediately put me on hold without asking me for another 5 minutes. When the phone rang again they answered and immediately hung up on me. This is extremely unprofessional and unacceptable for anyone providing service.

Great Results!! She was patient and informative and feel she found me the best rate. I feel she could have been more personable but she did her job well. I would recommend this company to others.

Proactive, knowledgeable, and excellent customer service Sarah at Homeinsurance made the process very easy. She made the contact with our mortgage broker directly so we didn't have to. She is arranging for the insurance paperwork to be at ready at our closing. And we've bundled our cars with the homeowner's insurance to save more. If we have any future issues there is 24/7 access to help and local adjusters to work with in person. 14318640

Diane Boos is an asset to the company she is working for. My husband and I both worked with Diane on the phone to make a change in our present auto and home owners insurance to a new insurance company.. She was most patient with us and explained everything to the smallest detail. She is very knowledgeable about her business and relates that knowledge to the customer in a pleasant and accommodating way. She convinced us and we gave her our business.

Professional and efficiently complete the whole process At beginning I was not confident about the website. And I felt the agent asked some stupid and too detail questions. But she immediately checked my records, verified my statements, and efficiently complete the whole process as soon as she got all my information. She then sent me the emails with the insurance policy. Well done! Pong