I was waiting on the phone to speak … I was waiting on the phone to speak with someone for 15 minutes. Once someone answered, they immediately put me on hold without asking me for another 5 minutes. When the phone rang again they answered and immediately hung up on me. This is extremely unprofessional and unacceptable for anyone providing service.

kind good people to work with.

Rachel Sauls is a peasant Rachel Sauls was the agent, I decided to cancel prior to the start date of the policy, she was impossible to get ahold of and ignored my emails. I had to speak with a safeco representative to cancel the policy.

While it took time, it was very effcient and went well. I spoke with Randell, who was knowledgeable and thorough. Answered all my questions with no problems and even contactedf me when his system didn't automatically adjust a a portion of the quote. 14301957

Things are going great so far. I have not had enough experience to fully review the company.