New homeowners policy Tucker you worked hard to find a policy to meet my needs and that is appreciated. You were a little pushy during our initial conversation. I do look forward to a to doing business with you in the future. Thanks, Jim

Professional and efficiently complete the whole process At beginning I was not confident about the website. And I felt the agent asked some stupid and too detail questions. But she immediately checked my records, verified my statements, and efficiently complete the whole process as soon as she got all my information. She then sent me the emails with the insurance policy. Well done! Pong

While it took time, it was very effcient and went well. I spoke with Randell, who was knowledgeable and thorough. Answered all my questions with no problems and even contactedf me when his system didn't automatically adjust a a portion of the quote. 14301957

Pushy and Expensive The phone call took almost an hour. At the end the sales guy was very pushy. He told me he had found me the best rate anywhere and I had to lock it in right away because these rates "change by the hour." These are some fairly important purchases that customers will be paying for several years. Customers deserve some time to at least think about the options presented. I initially was just calling for a quote, but in the end the sales guy was looking for an immediate sale. He acted as though if I hung up the phone he was going to lose the sale. I finally did hang up and looked at a few other companies by myself. All three rates I found on my own were lower than the one quoted to me. All three of the other companies let me think about their quote and gave me the time to make an informed decision. I would never use this company to help me buy insurance. It was like dealing with a bad car salesman. Pushy and overpriced. Confirmation # 14309610

Rachel Sauls is a peasant Rachel Sauls was the agent, I decided to cancel prior to the start date of the policy, she was impossible to get ahold of and ignored my emails. I had to speak with a safeco representative to cancel the policy.