Nancy Campos
GBI love how everyone is with me in all… I love how everyone is with me in all aspects. They are willing to help me go above and beyond. truly enjoy talking to each and one of their customer service reps.
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
Katrina Haggins
GBFederal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.
Anthony Izu Nagba-kpalap
GBSO FAR, SO GOOD. THIS IS MY 2ND SEASON WITH FEDERAL DIRECT TAX SERVICES. AND FRANKLY SPEAKING,THIS WONDERFUL ORGANIZATION HAS HELPED ME ALL THE WAY. THEY ARE ALWAYS THERE TO HELP US SUCCEED.THERE IS NO TECHNICAL ISSUE YOU ENCOUNTER THAT CAN NOT BE RESOLVED BY THEM, WITH A SMILE. MY EXPERIENCE, TO THE BEST OF MY KNOWLEDGE, IS WONDERFUL. PLEASE DO KEEP IT UP.
Anthony Ellis
GBFederal Direct have been there for me from the start. This is a good place to be if you are looking to start a tax business. Good informative training all year round. Opportunity to start small and grow big at your own pace. Help is aways available during and off Tax season. Quality and professional tax advice and service. Federal Direct does all the work for you, all you have to do is prepare returns.