John Willingham
GBThis company is absolutely dedicated to…the success of those who partner with them. This company is absolutely dedicated to the success of those they work with. The training, phone support, and upper management create a positive and open environment for those of us that buy the software. It feels truly like a team effort.
CHRISTOPHER S. MARTINEZ
GBThe bomb dot come business experience My experience with Federal Direct is always a joy. From tech support, questions about taxes, making a revenue payment, or just speaking with the owners. Federal Direct has all the question and answers. They never make you feel small or inadequate. I truly enjoy working with this company
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
Sonya Mejia
GBResolving issues Federal direct is a great company is always there for us and always quick to resolve are issues
Tina Shely
GBMy business has partnered with Federal… My business has partnered with Federal Direct since 2016. The customer service that I receive from the staff is always professional! They go above and beyond to assist with any needs and questions that arise. Beyond happy with my choice and look forward to being partners until I retire!