Lynda Edwards
GBYour terrific staff Your terrific staff. Tine is terrific and so is Deric. I had a very complicated tax return that is not usually seen. Both of them logged in and helped me get it corrected and ready to file. No matter what my problem is all your staff are there to help me work through it every time. I will always be a Federal Direct Partner
Susana Rodriguez
GBAwesome company to be partnered with; highly recommendable!!! Federal Direct is an awesome company to be partnered with. They stand behind you 100% while allowing you to be your own boss and company owner. They will never try to push you into doing things their way. I would recommend them in a heartbeat to anyone who wants to start their own tax business.
CHRISTOPHER S. MARTINEZ
GBThe bomb dot come business experience My experience with Federal Direct is always a joy. From tech support, questions about taxes, making a revenue payment, or just speaking with the owners. Federal Direct has all the question and answers. They never make you feel small or inadequate. I truly enjoy working with this company
Tina Shely
GBMy business has partnered with Federal… My business has partnered with Federal Direct since 2016. The customer service that I receive from the staff is always professional! They go above and beyond to assist with any needs and questions that arise. Beyond happy with my choice and look forward to being partners until I retire!
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.