John Willingham
GBThis company is absolutely dedicated to…the success of those who partner with them. This company is absolutely dedicated to the success of those they work with. The training, phone support, and upper management create a positive and open environment for those of us that buy the software. It feels truly like a team effort.
CHRISTOPHER S. MARTINEZ
GBThe bomb dot come business experience My experience with Federal Direct is always a joy. From tech support, questions about taxes, making a revenue payment, or just speaking with the owners. Federal Direct has all the question and answers. They never make you feel small or inadequate. I truly enjoy working with this company
Katrina Haggins
GBFederal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.
Annalize Verasamy
GBGreat Support Team Great Support Team I have been partnered with Federal Direct for my Tax preparation office for 7 years. They are always there to assist with anything I need help with. They have a great team with a lot of experience between all of them. They are always friendly. I would not change to any other tax preparation service.
Tina Shely
GBMy business has partnered with Federal… My business has partnered with Federal Direct since 2016. The customer service that I receive from the staff is always professional! They go above and beyond to assist with any needs and questions that arise. Beyond happy with my choice and look forward to being partners until I retire!