Tina Shely
GBMy business has partnered with Federal… My business has partnered with Federal Direct since 2016. The customer service that I receive from the staff is always professional! They go above and beyond to assist with any needs and questions that arise. Beyond happy with my choice and look forward to being partners until I retire!
Anthony Izu Nagba-kpalap
GBSO FAR, SO GOOD. THIS IS MY 2ND SEASON WITH FEDERAL DIRECT TAX SERVICES. AND FRANKLY SPEAKING,THIS WONDERFUL ORGANIZATION HAS HELPED ME ALL THE WAY. THEY ARE ALWAYS THERE TO HELP US SUCCEED.THERE IS NO TECHNICAL ISSUE YOU ENCOUNTER THAT CAN NOT BE RESOLVED BY THEM, WITH A SMILE. MY EXPERIENCE, TO THE BEST OF MY KNOWLEDGE, IS WONDERFUL. PLEASE DO KEEP IT UP.
Katrina Haggins
GBFederal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.
Maria Villarreal
GBHappy partner since 2012 I have been using Federal Direct for my practice since 2012 for tax year 2011. I intend to continue with them for many years to come. The employees at FD are knowledgeable and professional. They always help my office with any difficult tax returns we might have. I highly recommend FD to any new partners that might consider entering into the Tax Preparation business.
Nancy Campos
GBI love how everyone is with me in all… I love how everyone is with me in all aspects. They are willing to help me go above and beyond. truly enjoy talking to each and one of their customer service reps.