Kaye Ferry
GBTop Notch Support I have used Federal Direct for the last 15 Tax Years, and would highly recommend them. They offer top notch IT support, Tax support, and their customer service is the absolute best. Federal Direct employs extremely knowledgeable professionals that are willing and eager to help out in any situation.
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
Katrina Haggins
GBFederal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.
Sonya Mejia
GBResolving issues Federal direct is a great company is always there for us and always quick to resolve are issues
Maria Villarreal
GBHappy partner since 2012 I have been using Federal Direct for my practice since 2012 for tax year 2011. I intend to continue with them for many years to come. The employees at FD are knowledgeable and professional. They always help my office with any difficult tax returns we might have. I highly recommend FD to any new partners that might consider entering into the Tax Preparation business.