Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
Tina Ketcher
GBBest partner for tax software bar none I would never do business with anybody else. This company goes above and beyond for people they do business with. I have been working with them for over 10 years and recommend them for tax software to everyone I know.
Kaye Ferry
GBTop Notch Support I have used Federal Direct for the last 15 Tax Years, and would highly recommend them. They offer top notch IT support, Tax support, and their customer service is the absolute best. Federal Direct employs extremely knowledgeable professionals that are willing and eager to help out in any situation.
Nancy Campos
GBI love how everyone is with me in all… I love how everyone is with me in all aspects. They are willing to help me go above and beyond. truly enjoy talking to each and one of their customer service reps.
Lynda Edwards
GBYour terrific staff Your terrific staff. Tine is terrific and so is Deric. I had a very complicated tax return that is not usually seen. Both of them logged in and helped me get it corrected and ready to file. No matter what my problem is all your staff are there to help me work through it every time. I will always be a Federal Direct Partner