CHRISTOPHER S. MARTINEZ
GBThe bomb dot come business experience My experience with Federal Direct is always a joy. From tech support, questions about taxes, making a revenue payment, or just speaking with the owners. Federal Direct has all the question and answers. They never make you feel small or inadequate. I truly enjoy working with this company
Anthony Izu Nagba-kpalap
GBSO FAR, SO GOOD. THIS IS MY 2ND SEASON WITH FEDERAL DIRECT TAX SERVICES. AND FRANKLY SPEAKING,THIS WONDERFUL ORGANIZATION HAS HELPED ME ALL THE WAY. THEY ARE ALWAYS THERE TO HELP US SUCCEED.THERE IS NO TECHNICAL ISSUE YOU ENCOUNTER THAT CAN NOT BE RESOLVED BY THEM, WITH A SMILE. MY EXPERIENCE, TO THE BEST OF MY KNOWLEDGE, IS WONDERFUL. PLEASE DO KEEP IT UP.
Lynda Edwards
GBYour terrific staff Your terrific staff. Tine is terrific and so is Deric. I had a very complicated tax return that is not usually seen. Both of them logged in and helped me get it corrected and ready to file. No matter what my problem is all your staff are there to help me work through it every time. I will always be a Federal Direct Partner
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
John Rock
GBI am so happy to have partnered with… I am so happy to have partnered with Federal Direct. I love that when I call I talk with a human. I appreciate that I have an experienced team to call on when I am personally unable to handle something. Partnering with them gives me a professionalism that I otherwise would not have had on my own as a tax preparer.