Katrina Haggins
GBFederal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.
Susana Rodriguez
GBAwesome company to be partnered with; highly recommendable!!! Federal Direct is an awesome company to be partnered with. They stand behind you 100% while allowing you to be your own boss and company owner. They will never try to push you into doing things their way. I would recommend them in a heartbeat to anyone who wants to start their own tax business.
Lynda Edwards
GBYour terrific staff Your terrific staff. Tine is terrific and so is Deric. I had a very complicated tax return that is not usually seen. Both of them logged in and helped me get it corrected and ready to file. No matter what my problem is all your staff are there to help me work through it every time. I will always be a Federal Direct Partner
Maria Villarreal
GBHappy partner since 2012 I have been using Federal Direct for my practice since 2012 for tax year 2011. I intend to continue with them for many years to come. The employees at FD are knowledgeable and professional. They always help my office with any difficult tax returns we might have. I highly recommend FD to any new partners that might consider entering into the Tax Preparation business.
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.