Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
John Rock
GBI am so happy to have partnered with… I am so happy to have partnered with Federal Direct. I love that when I call I talk with a human. I appreciate that I have an experienced team to call on when I am personally unable to handle something. Partnering with them gives me a professionalism that I otherwise would not have had on my own as a tax preparer.
Katrina Haggins
GBFederal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.
Nancy Campos
GBI love how everyone is with me in all… I love how everyone is with me in all aspects. They are willing to help me go above and beyond. truly enjoy talking to each and one of their customer service reps.
Donna Reed
GBFederal Direct Tax Services is User Friendly I have used Federal DirectTax Services for the last two tax seasons and I have been very satisfied with the total business package that is available to beginning tax preparers. The Tech support is fantastic, the educational programs are tops, and there is always a live voice on the end of their phone. And John just loves for me to call about help on a K-1 or a depreciation schedule for a prize pig that I am stumpted on. I would reccommed them highly.