Nancy Burns
GBProcess was slow and inefficient.i have… Process was slow and inefficient.i have requested my closing documents twice, with no response. I need my account number to set up my online account. I asked for my monthly statement, no response
Thomas Santilli
GBLiving the Good Life Great service and knowledgeable people!! Your agent just made us feel important and valuable as well!! Customer service is fantastic and our experience with AAG is one we will never forget. We will be recommending your service to friends and family in the future. Thank you so very much for helping us to be able to live comfortably in our remaining years.
Michael W Senior
GBJohn Jay Buchtel was my primary contact… John Jay Buchtel was my primary contact for the process and was extremely courteous and helpful throughout the process. However the process and supporting organization did not appear to be very well coordinated / informed.
MATTHEW NOREM
GBImproving Retirement Our reverse mortgage from AAG has closed and we couldn’t be happier with the start to finish without ever having to leave our own living room. Nicole B. did an outstanding job in getting our reverse loan approved and helping us every step of the way. Very simple to setup my account online to easily keep track of.. Thank you AAG.
JOYCE EVANS
GBOverall the experience was very good Overall the experience was very good. All of my questions were answered in a timely fashion. Erica was very professional and responded to my questions in a clear and concise way. If my questions required approval from a higher source, she got back with me in a reasonable period of time with an answer.