RAYMOND CERIMELI
GBMarc Ortsman handled my transaction… Marc Ortsman handled my transaction from start to finish in a most professional and friendly manor. His calculations and explanations kept me informed and comfortable with the details of my Reverse Mortgage. He took time to attend to details when they came up. I highly recommend him for a raise at his next review. Ray Martin Cerimeli
JOYCE EVANS
GBOverall the experience was very good Overall the experience was very good. All of my questions were answered in a timely fashion. Erica was very professional and responded to my questions in a clear and concise way. If my questions required approval from a higher source, she got back with me in a reasonable period of time with an answer.
Jim S
GBGreat experience The company made it easy to do business with. Personnel were helpful, polite and knowledgeable. I can recommend them 100%.
customer
GBGood guidance. Although the paperwork for a loan of any kind is daunting, it was relatively easy getting everything together with the help of Angelina Portillo. The entire process did not take as long as we had expected.
Scott Schreiber
GBThe entire team was responsive The entire team was responsive, professional and friendly. From the day I initiated this process, Tara, was able to provide me with accurate and easy to access information and tools to get me through to the end of the loan without frustration or any confusion. When I had a question, she had answers and she kept me informed of the status of my loan and the status and steps along the way. Tara and your company is a breath of fresh air in a time where customer service is hard to find, your company had it in abundance.