Michael W Senior
GBJohn Jay Buchtel was my primary contact… John Jay Buchtel was my primary contact for the process and was extremely courteous and helpful throughout the process. However the process and supporting organization did not appear to be very well coordinated / informed.
customer
GBGood guidance. Although the paperwork for a loan of any kind is daunting, it was relatively easy getting everything together with the help of Angelina Portillo. The entire process did not take as long as we had expected.
John Cooke
GBVery knowledgeable Very knowledgeable. Helped with appraisal by telling us what they look for do we could be ready. Paper work was very organized and easy to complete.
Jim Ellison
GBThe employees are amazing The people are made it amazing. The process can be a bit overwelming but the people guide you threw it. Once again the people are amazing.
CP
GBEd Golescu and Shelby Stover Ed Golescu, our Loan Officer, was unbelievable! He continued to follow up with us for a couple of years until we were ready to refi. Shelby Stover, our processor, was unbelievable. Her responsiveness was great…even on weekends! Could not ask for better service!