Michael W Senior
GBJohn Jay Buchtel was my primary contact… John Jay Buchtel was my primary contact for the process and was extremely courteous and helpful throughout the process. However the process and supporting organization did not appear to be very well coordinated / informed.
CP
GBEd Golescu and Shelby Stover Ed Golescu, our Loan Officer, was unbelievable! He continued to follow up with us for a couple of years until we were ready to refi. Shelby Stover, our processor, was unbelievable. Her responsiveness was great…even on weekends! Could not ask for better service!
Cindy Bell
GBExcellent service The man we dealt with mostly, Joey, gave us excellent information to decide if we wanted to go through with us. He walked us through every step of the way until he handled us over to Teresa the closer. She was also excellent. Everything was very professional, friendly, and Informational.
Jim S
GBGreat experience The company made it easy to do business with. Personnel were helpful, polite and knowledgeable. I can recommend them 100%.
MATTHEW NOREM
GBImproving Retirement Our reverse mortgage from AAG has closed and we couldn’t be happier with the start to finish without ever having to leave our own living room. Nicole B. did an outstanding job in getting our reverse loan approved and helping us every step of the way. Very simple to setup my account online to easily keep track of.. Thank you AAG.