They did what they said they would do. Made no false promises and were truthful throughout our dealings. From start of Mom's application (from one state to another) to finish, Eldercare was top notch. We had a productive prescreen call. They guided us through the initial application process & then through acceptance. In between we had a change of plans from home care to facility care & they guided us through that process as well. We called on them a few times after Mom had gotten into her care facility & even after Mom passed. They were always patient, considerate & always followed up as they said. Highly recommend their service. They are what they say, & more!

Money well spent. I would do it again. I can't say enough great things about my experience with Eldercare Resource Planning. Our assigned Advisor was absolutely wonderful. She walked us through everything. She was patient and assuring to us. Her explanations were spot on as it took us a little time to understand how this complicated application and timeline worked. We could not have done this on our own. I want to thank them from the bottom of my heart. This was an absolutely positive experience.

Top Rate service by Mr. Shrodes at Eldercare Resource! I reached out at Eldercare Resource Planning for assistance with medicaid planning through the American Council on Aging. I received a prompt email and phone call to assess our needs and situation. The guidance then provided by Mr. Shrodes was exceptional, caring and incredibly helpful. I feel like I can relax now that I know what to do. I highly recommend them.

It is really good customer service It is really good customer service. The two associates I worked with Jennifer and Edith were very helpful. They explained what I needed to do and what would required of me in the future. They went the extra mile and helped with an issue at the very end. I would recommend them to my friends and family and if needed would use their services again.

Everyone at ERP was so helpful Everyone at ERP was so helpful. I had tried to navigate the Medicaid process on my own and been turned down. ERP gave me advice on some financial things to change and helped me resubmit My wife was approved right away! I could have never done this on my own. While the process is expensive being turned down is even more and it was well worth every dime I spent. I would highly recommend ERP!!