They did what they said they would do. Made no false promises and were truthful throughout our dealings. From start of Mom's application (from one state to another) to finish, Eldercare was top notch. We had a productive prescreen call. They guided us through the initial application process & then through acceptance. In between we had a change of plans from home care to facility care & they guided us through that process as well. We called on them a few times after Mom had gotten into her care facility & even after Mom passed. They were always patient, considerate & always followed up as they said. Highly recommend their service. They are what they say, & more!

Salesmen overstated their experience… Salesmen overstated their experience for the State of Hawaii. After many conversations, we asked how many cases they handled in Hawaii; they worked less than 10. Not impressed and we lost confidence in the group.

It is really good customer service It is really good customer service. The two associates I worked with Jennifer and Edith were very helpful. They explained what I needed to do and what would required of me in the future. They went the extra mile and helped with an issue at the very end. I would recommend them to my friends and family and if needed would use their services again.

I highly recommend working with… I highly recommend working with Eldercare Resource Planning when you need support to file for state or federal care of your loved one. They are professional, organized and very responsive. I could always rely upon my team to answer questions. They were patient with both me and the agencies they worked with, whom were very backlogged. Eldercare Resource planning navigated the process and brought the approval as we had hoped for. It was a relief for me as the process was confusing, filled with so much paperwork and emotional. I had faith from our first intake call that they would succeed with an approval.

Everyone at ERP was so helpful Everyone at ERP was so helpful. I had tried to navigate the Medicaid process on my own and been turned down. ERP gave me advice on some financial things to change and helped me resubmit My wife was approved right away! I could have never done this on my own. While the process is expensive being turned down is even more and it was well worth every dime I spent. I would highly recommend ERP!!