PHH took the stress out of our refinance. Everyone from day one was very helpful. All our questions were answered. When we did have a question If I called, emailed or texted the response was within minutes. We were kept informed every step of the way. We were very nervous about this but everyone gave us reassurance all through the process. And we never dreamed the process would be complete so quickly.

Performance This was my 1st time doing a refinance since purchasing this home in 2004. I'm happy to say I was very pleased with EVERYONE, things were done in a timely manner. The professionalism was OUTSTANDING. Thank you to all whom helped me with this transaction. Hopefully next year the interest rates drop so I can do it all over again. Lol

Y’all work together to make the process… Y’all work together to make the process smooth and the customer have a great experience with all the paperwork. Thank You to each of you that were involved in this process of the refinancing.

Stay on top of Home Owners payments! Marissa and Marie were super helpful, polite and professional. Made process easy even with some hurdles we had to overcome. Worst part was finding out my home owners had been canceled because my original mortgage with PHH did not pay the premium after assuring the insurance company they would overnight the payment. Thankfully nothing happened during the several months I did not game insurance!

This company is deceitful This company is deceitful. Said there was nothing I needed to do for the transition to PHH. Misapplied my April pmt. blamed the algorithm. said my ins. had expired and applied your ins. misapplied my April pmt. Doubled my payment. I NEVER had any issue with UWM.I have had a mortgage for over 40 years. I have never had problems with loan servicers like I have with you. Hope you sell me or loose your ability to do any US transactions.