Performance This was my 1st time doing a refinance since purchasing this home in 2004. I'm happy to say I was very pleased with EVERYONE, things were done in a timely manner. The professionalism was OUTSTANDING. Thank you to all whom helped me with this transaction. Hopefully next year the interest rates drop so I can do it all over again. Lol

Mathew and Ely were great in processing… Mathew and Ely were great in processing our loan. They communicated well with me through the entire process.

Thank-YOU The communication of updating me on the process made my experience very easy. Ms. Marisol Dormeus stayed in contact with me through the entire process. She was available via phone and email when I had concerns or questions. Special thanks to her for helping me along the way.

Stay on top of Home Owners payments! Marissa and Marie were super helpful, polite and professional. Made process easy even with some hurdles we had to overcome. Worst part was finding out my home owners had been canceled because my original mortgage with PHH did not pay the premium after assuring the insurance company they would overnight the payment. Thankfully nothing happened during the several months I did not game insurance!

They made it easier Eric was patient and wonderful to work with. You don't often find folks working in customer relations that actually have the tact to deal with the public.